Dental Office Manager - Battle Creek

Dental Dreams LLC; Battle Creek (MI); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Monthly bonuses

Medical Insurance

Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Résumé du poste

Dental Dreams LLC in Battle Creek, Michigan seeks an Office Manager with managerial dental practice experience. You will focus on achieving operational goals, managing employee relations, and patient relations, while supporting front desk staff, scheduling needs, and assisting Dental Assistants and Dentists.

The role offers competitive compensation and benefits including medical/vision, PTO, and retirement plans; leadership in a growing multi-state practice; and a patient-centered work culture.

Qualifications

• 5+ years experience in a dental practice.
• Experience managing front desk and dental staff.
• Knowledge of dental insurances and billing practices.
• Strong customer service skills.
• Ability to work in a fast-paced, hands-on environment.

Responsabilités

• Supervise front and back-office staff and cover roles as needed.
• Maintain a patient-centric service mentality and foster a culture of care.
• Hire and train support staff; conduct performance reviews.
• Verify benefits and manage check-in/out processes.

Connaissances

Dental management

Customer service

Front desk supervision

Scheduling

Billing knowledge

Description du poste

The Role

Dental Dreams in Battle Creek, Michigan seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

Benefits

• Competitive Salary + Monthly Bonuses
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and More

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefits and check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Overseeing patient scheduling per goals
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications

Required

• Previous Dental Assistant experience and Management Experience
• 5+ years experience working in a dental practice
• knowledge of Dental Insurances and Dental Billing practices
• Possesses a track record for providing outstanding customer service
• Must be able to work in a fast-paced, hands-on environment

Preferred

• Dental Office management experience
• Bilingual
• Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.