Front Desk Receptionist (Goodman Dermatology) - Roswell

Examplecorpsandbox; Atlanta (GA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 30 days

Disability & Life Insurance

401(k) after 90 days

Growth opportunities

Discounts on services

Job summary

Goodman Dermatology, part of the AQUA Dermatology portfolio, is the Southeast's leading skin care provider, offering medical, surgical, cosmetic dermatology, plastic surgery, vein care, and radiation oncology. We seek Medical Receptionists to greet patients, register new patients, schedule appointments, verify benefits, and manage front-desk operations at our Roswell location.

Ideal candidates have a High School Diploma and 1–2 years of medical office experience.

Qualifications

• Excellent oral communication skills; effective communication.
• Ability to work independently and seek help when needed.
• Analytical and interpretive skills for telephonic/electronic interactions.

Responsibilities

• Greet and welcome patients on arrival.
• Register new patients and update demographics; collect payments.
• Answer phones with proper etiquette and direct calls.
• Facilitate patient flow and check-in/out.
• Maintain inventory and stock office supplies.
• Learn new products and maintain inventory of items.
• Verify patient health benefits with providers.
• Schedule appointments.
• Send/receive medical records and referrals.
• Keep the reception area clean and organized.
• Travel to other locations; work in a team; perform other duties.

Education

High School Diploma

Job description

Goodman Dermatology, an AQUA Dermatology portfolio practice, is the largest and most comprehensive full-service skin care provider in the Southeast. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology.

Medical Receptionists are the first point of administrative contact for patients in the office. They perform essential office functions, including greeting patients, scheduling appointments, and checking patients in and out.

ESSENTIAL FUNCTIONS

• Greets and welcomes patients upon arrival for their appointments.
• Registers new patients and updates existing patient demographics by ensuring all necessary treatment documentation is collected and accurately collecting and applying payments for services and products.
• Answers the phone politely and consistently, using proper telephone etiquette, and directs calls as needed.
• Facilitates patient flow by notifying clinical staff of arrivals, monitoring potential delays, communicating with patients and staff, and checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learns new products and maintains an accurate inventory of all items.
• Ensures a positive patient experience through excellent customer service.
• Verifies patient health benefits with approved healthcare companies.
• Responsible for scheduling appointments
• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish everyday tasks in a collegial manner.
• Travel to other locations
• Other duties as assigned.

We offer competitive salaries and benefits:

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, along with many ancillary options.
• 401 (k) available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts on services

  POSITION TYPE AND EXPECTED HOURS OF WORK

  • Full-Time
  • Monday – Friday

  LOCATION - Roswell

  QUALIFICATIONS

  Education

  High School Diploma or equivalent required.

  Experience

  1 -2 years of medical office experience preferred.

  Communication

  Excellent oral communication skills; effective communication.

  Work Style

  Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information, and interact and decipher information telephonically and electronically.

  Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians deliver the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, and from plastic surgery procedures to a range of vein treatments, no case is beyond our knowledge and expertise.