Goodman Dermatology - Office Manager - Sandy Springs

AQUA Dermatology; Sandy Springs (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision after 30–?

401(k) after 90 days

Paid time off and holidays

Excellent growth opportunities

Job summary

AQUA Dermatology, part of the Goodman Dermatology portfolio, is seeking a Front Desk Lead in Sandy Springs, GA. The role focuses on coordinating daily office operations, overseeing administrative staff, and ensuring high-quality patient care and experience.

The candidate will lead front desk activities, train team members, and collaborate with providers to optimize patient flow while maintaining compliance with regulatory requirements. Strong communication and leadership are essential.

Qualifications

• High School Diploma or equivalent required.
• 2–5 years of management or supervisory experience in a medical office.
• Experience in dermatology office preferred; strong leadership and communication.

Responsibilities

• Partner with leadership, providers, and staff to manage operations at assigned practice location(s).
• Monitor performance standards for patient appointments, staffing, and patient experience.
• Implement policies to ensure efficient administrative and clinical functions.
• Identify cost-saving and revenue-enhancing opportunities.
• Manage inventory of supplies, equipment, and resources for patient care.
• Evaluate performance of office team and provide timely feedback.
• Assist in onboarding by training and evaluating new team members.
• Manage patient flow processes and improve efficiency; remove barriers to care.
• Provide coverage for Front Desk Specialist and/or Medical Assistant as needed.
• Collaborate in a team environment and uphold mission, credo, and values.
• Ensure compliance with local, state, and federal requirements.

Skills

Team leadership

Front desk management

Healthcare administration

Communication skills

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Sandy Springs, GA, US

Goodman Dermatology, an AQUA Dermatology portfolio practice , is the largest and most comprehensive full-service skin care provider in the Southeast. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology.

We seek a Front Desk Lead who is responsible for ensuring adequate, high-quality patient care, leading and supporting team members, and upholding the practice's vision and mission.

ESSENTIAL FUNCTIONS

• Partners with leadership, providers, and staff to manage operations of assigned practice location(s), including patient care and retention, personnel management, and workflow of the office and clinical team members.
• Monitors and maintains performance practice standards; meets defined target standards for several patient appointments, staffing productivity, patient experience, and other business performance standards.
• Implements policies and procedures that ensure efficient operations supporting administrative and clinical functions.
• Identifies and applies cost-saving and revenue-enhancing opportunities.
• Manages the inventory of supplies, equipment, technology, and other resources essential to delivering high-quality patient care and ensuring the practice's efficient operation.
• Evaluates the performance of all office team members, effectively communicating, giving timely feedback, and empowering team members to do their jobs well.
• Assists in onboarding by training and evaluating new team members.
• Assumes responsibility for patient flow processes. Develops strategies to improve efficiency and eliminate barriers that impact patient care.
• Provides coverage for Front Desk Specialist and/or Medical Assistant as needed.
• Works well in a team environment, building and maintaining strong working relationships to accomplish everyday tasks collaboratively.
• Adheres to the AQUA Dermatology Mission Statement, Credo, and Service Goals and Values; always provides exceptional customer service.
• Cultivates a culture of compliance that adheres to local, state, and federal regulatory requirements.
• Other duties as assigned

We offer competitive salaries and benefits:

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, along with many ancillary options.
• 401 (k) available after 90 days of hire
• Paid time off and holidays
• Excellent growth and advancement opportunities

LOCATION: Sandy Springs

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-Time
• Monday – Friday

SUPERVISORY

This position supervises administrative practice team members (if assigned), the Clinical Supervisor, and the Front Desk Supervisor (if assigned) at their assigned location(s).

TRAVEL

Travel between Goodman Dermatology Practice locations may be required .

QUALIFICATIONS

Education: This position requires a High School Diploma or equivalent.

Experience: Two to five years of management or supervisory experience in a medical office is preferred. Has an understanding of dermatology office protocol and procedures and can effectively lead a team in a dermatology office .

Communication: Excellent oral and written communication skills

Work Style: Must be able to work well independently, but ask for help when needed. Ability to analyze and interpret information and interact and decipher information telephonically and electronically.

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures, and an array of vein treatments, no case is beyond our experience and expertise.