Front Desk Receptionist-Full Time

Cosmetic Physician Partners; Petoskey (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation package

Aesthetic industry perks

Health & dental benefits

Job summary

Cosmetic Physician Partners is seeking a Front Desk Receptionist to greet patients, manage check-in/check-out, scheduling, and payments, and maintain a welcoming front desk environment. The role emphasizes exceptional customer service, teamwork, and proficiency with basic computer systems.

The ideal candidate will have at least 2 years of customer-facing experience, knowledge of medical terminology, and strong communication and multitasking skills.

Qualifications

• Knowledge of medical terminology, cosmetic procedures, and skincare products.
• Minimum of 2 years of experience in a customer facing role.
• Experience managing phone systems and scheduling.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Responsibilities

• Open and close the office, ensuring everything is organized and running smoothly throughout the day
• Greet patients, create a welcoming atmosphere, and manage check-in/check-out, payments, and documentation
• Coordinate scheduling, including appointment confirmations, reminders, updates, and provider communication
• Handle communications by answering phones, managing emails, faxes, and mail, and responding professionally
• Maintain a clean, organized front desk, reception area, restrooms, and distribute marketing materials
• Support daily operations by ordering supplies, managing patient records and reports, and collaborating with the team to deliver excellent customer service

Skills

Customer service

Phone systems

Scheduling

Communication

Multitasking

Organization

Tools

Scheduling software

Medical terminology

CRM systems

Job description

The Front Desk Receptionist is one of our most vital roles—you’re the first and last impression our clients experience, setting the tone for an exceptional visit from start to finish.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule:

This is a full time position. The role is onsite Tuesday & Thursday from 9AM-6PM, Wednesday 8:30 am - 6PM and Friday from 9AM-5PM . We believe inmaintaininga healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Open and close the office, ensuring everything is organized and running smoothly throughout the day
• Greet patients, create a welcoming atmosphere, and manage check-in/check-out, payments, and documentation
• Coordinate scheduling, including appointment confirmations, reminders, updates, and provider communication
• Handle communications by answering phones, managing emails, faxes, and mail, and responding professionally
• Maintain a clean, organized front desk, reception area, restrooms, and distribute marketing materials
• Support daily operations by ordering supplies, managing patient records and reports, and collaborating with the team to deliver excellent customer service

Qualifications:

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

• Minimum of 2 years of experience in a customer facing role

• Experience managing phone systems and scheduling

• Excellent communication, organizational, and multitasking abilities.

• Proficiencyin computer systems and typing skills.

Benefits:

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.

• Aesthetic Industry Perks – Enjoy free and discounted services and products.

• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.