Front Desk Receptionist — Dental Scheduling & Patient Care

Dental Dreams, LLC; Princeton Village (MA); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Zusammenfassung

KOS Services Inc. / Dental Dreams LLC is seeking a Front Desk Receptionist for our Lowell, MA location. You will manage scheduling, verify benefits, greet patients, and support the office team in delivering excellent customer service.

This full-time role emphasizes teamwork, accuracy in record-keeping, and timely processing of insurance claims, with benefits including medical/vision insurance and more.

Qualifikationen

• Customer Service experience required.
• Dentrix and/or Eaglesoft (preferred).

Aufgaben

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Kenntnisse

Customer Service experience

Tools

Dentrix

Eaglesoft

Jobbeschreibung

KOS Services Inc. / Dental Dreams LLC is seeking a Front Desk Receptionist for our Lowell, MA location. You will manage scheduling, verify benefits, greet patients, and support the office team in delivering excellent customer service.

This full-time role emphasizes teamwork, accuracy in record-keeping, and timely processing of insurance claims, with benefits including medical/vision insurance and more.