Dental Front Desk Scheduler & Patient Care

Dental Dreams LLC; Lowell (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

KOS Services Inc. / Dental Dreams LLC in Lowell, MA is hiring Front Desk Receptionists to join our patient-focused team. You will schedule appointments, greet patients, check-in, verify benefits, and assist with daily operations in a fast-paced dental office.

We offer competitive pay and benefits (Medical & Vision, PTO, 401K, life and pet insurance). Training is available for those seeking to become Dental Assistants or Office Managers; Dentrix and Eaglesoft experience is a plus.

Qualifications

• Customer service experience required.
• Knowledge of Dentrix or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

KOS Services Inc. / Dental Dreams LLC in Lowell, MA is hiring Front Desk Receptionists to join our patient-focused team. You will schedule appointments, greet patients, check-in, verify benefits, and assist with daily operations in a fast-paced dental office.

We offer competitive pay and benefits (Medical & Vision, PTO, 401K, life and pet insurance). Training is available for those seeking to become Dental Assistants or Office Managers; Dentrix and Eaglesoft experience is a plus.