Dental Receptionist: Scheduling, Benefits & Care
Dental Dreams LLC
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Benefits offered by this job
Job summary
KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Receptionists focused on scheduling appointments, supporting operations, and delivering excellent customer service. The team values a high standard of patient care and teamwork in a busy dental office environment.
Qualified candidates will have at least 1 year of customer service experience and familiarity with Dentrix or Eaglesoft. Benefits include medical and vision insurance, free dental treatment, PTO, and a 401K plan.
Qualifications
- At least 1 year of recent work experience - Required
- Customer Service experience
- Dentrix and/or Eaglesoft
Responsibilities
- Maintain a high level of customer service at all times
- Schedule patient appointments and meet daily goals
- Answer phones and confirm appointments
- Greet and check-in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments, and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
Skills
Tools
Job description
KOS Services Inc. / Dental Dreams LLC in Worcester, MA is hiring Receptionists focused on scheduling appointments, supporting operations, and delivering excellent customer service. The team values a high standard of patient care and teamwork in a busy dental office environment.
Qualified candidates will have at least 1 year of customer service experience and familiarity with Dentrix or Eaglesoft. Benefits include medical and vision insurance, free dental treatment, PTO, and a 401K plan.
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