Front Desk Receptionist/Customer Service

League of Minnesota Cities; Nowthen (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of Nowthen is seeking a part-time Front Desk Receptionist to provide excellent customer service to residents. This position requires strong communication skills and proficiency in Microsoft Office, and involves various duties from answering queries to processing payments. The role is ideal for those who excel in a customer-centric environment and can handle tasks efficiently.

Qualifications

• Experience in customer service both in-person and electronically.
• Skilled typist with excellent communication skills.
• Knowledge of Microsoft Office (Teams, Word, Excel) is essential.

Responsibilities

• Answer phones and emails helping residents with their needs.
• Schedule facility rentals and issue burning permits.
• Process payments and handle mail.

Skills

Customer Service

Communication Skills

Typing

Attention to Detail

Tools

Microsoft Office

Adobe

Job description

This key role at the City of Nowthen as the Front Desk Receptionist is a part-time 30 hours a week position.
The right candidate will use his/her customer service skills providing excellent service to the residents of the City of Nowthen.

Duties to include but not limited to the following:
•Answering phones and emails
•Helping residents with their needs, questions, or complaints
•Schedule facility rentals reservations and tracking
•Issuing burning permits
•Processing payments for the recycling center
•Process mail
•Other duties as needed.

Basic Skills Required
•Customer Service in person phone and electronically.
•Skilled, accurate typist.
•Excellent communication skills, written and verbal, and pays attention to details.
•Knowledge of Microsoft Office (teams, word, excel) and Adobe
•Comfortable accepting credit card payments

Pay range $18-$23 per hour DOQ.
Accepting Applications until June 16th at 5:00 pm.

Apply and learn more:https://www.cityofnowthen.gov/administration/job-opening/front-desk-receptionist