Front Desk Receptionist - Bilingual Spanish

National Vision, Inc.; Stone Mountain (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading optical retailer as a part-time Receptionist in Stone Mountain, GA. You will be the face of the store, providing excellent customer service, managing patient records, and facilitating smooth scheduling. Enjoy competitive pay, benefits, and Sundays off!

Benefits

Health Insurance

Dental Insurance

401(k) Retirement Savings with Company Match

Paid Personal Time Off

Paid Holidays

Parental Leave

Employee Eyewear Discounts

Qualifications

• 0-2 years of related experience or training preferred.
• Experience as a Receptionist or similar role preferred.

Responsibilities

• Ensure high-quality customer service while following all safety protocols.
• Schedule and confirm appointments, follow-up visits, and classes.
• Maintain a smooth flow of customers through the store.

Skills

Customer Service

Organizational Skills

Bilingual (English and Spanish)

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

5370 Stone Mountain Highway
Stone Mountain, GA 30087

Type:

Part-time

Job Responsibilities

What would you do? – The Specifics

• Ensure high-quality customer service while following all safety protocols.
• Maintain a smooth flow of customers through the store.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
• Process and understand managed care plans; obtain necessary documentation from insurance companies.
• Provide customers with basic and accurate information.
• Schedule and confirm appointments, follow-up visits, and classes.
• File all patient records daily and prepare patient files for the next day's appointments.
• Check order status and notify customers of deliveries or delays.
• Keep the reception area tidy and well-stocked with necessary materials.
• Handle daily mail and deliveries; maintain inventory of office supplies.
• Participate in regularly scheduled mandatory communication meetings.

Preferred Qualifications

Are you the right fit? – The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative, or similar role preferred but not required.
• 0-2 years of related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Additional Information

Taking Care of our People

We understand the importance of financial health and security, and provide competitive compensation to all associates, including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401(k) retirement savings with company match, flexible spending account, paid personal time off, paid holidays, parental leave, employee eyewear discounts, and more. At National Vision, we strive to provide opportunities for professional growth and long-term career fulfillment through training programs, educational courses, and internal promotions.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores, we continue to grow, offering a combined experience of eyewear and eye care at affordable prices.

At National Vision, we believe everyone deserves to see their best to live their best. We help make quality eye care and eyewear more accessible and affordable.

As the face of our stores, Receptionists greet and welcome customers warmly, keep organized patient records, and facilitate smooth patient scheduling. They are essential to our operations, ensuring excellent service both in person and over the phone.

How would you like Sundays off? Yes, every Sunday we’re closed!