Front Desk Receptionist + Barista

Charles Penzone, Inc.; Columbus (OH); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Salon & spa credit

Product discount 40%

Paid vacation after 1 year

Job summary

Charles Penzone, Inc. in Columbus, OH is seeking a friendly guest service associate to check guests in and out, stock shelves, and prepare beverages including coffee and light cocktails, while maintaining salon and spa standards.

You will contribute to a positive guest experience, handle cash, balance drawers, and support opening/closing duties, with emphasis on fast-paced multitasking and teamwork. Part-time and full-time roles available with perks such as salon services credits, product

Qualifications

• 21 years old preferred.
• Ability to lift 20 lbs.
• Must be able to walk, stand, squat, and bend.
• Customer service or serving experience is a plus.

Responsibilities

• Guest engagement: providing an attentive, fun, upbeat atmosphere catered to the unique experience.
• Prepare and serve a variety of beverages: Elevated coffee experience and limited cocktails for team members 21+ years old.
• Cash handling and balancing of drawers.
• Check in and check out guests for their services, products, etc.
• Promptly assess guests' needs and proactively provide solutions.
• Daily opening and closing duties.
• Assist with salon cleanliness – dusting, stocking, loading and unloading dishwasher.
• Maintain accordance with company standards, state health board and alcohol service requirements.

Skills

Guest service

Cash handling

Beverage preparation

Teamwork

Job description

Improve lives from the outside in.

You're the first smiling face a guest sees when they walk through our doors and the last goodbye they hear after their appointment. You'll check guests in and out, stock shelves here and there, whip up specialty coffees and cocktails, fold a towel or two, all while being surrounded by the most beautiful salon and spa environment and creating an overall positive guest experience.

Job Duties

• Guest engagement: providing an attentive, fun, upbeat atmosphere catered to the unique experience.
• Prepare and serve a variety of beverages:
  • Elevated coffee experience (lattes, espressos, frappes, etc.)
  • Limited alcohol selection (signature cocktails, wine, mocktails, etc. for team members 21+ years old)
• Cash handling and balancing of drawers.
• Check in and check out guests for their services, products, etc.
• Promptly assess guests' needs and proactively provide solutions.
• Daily opening and closing duties.
• Assist with salon cleanliness – dusting, stocking, loading and unloading dishwasher.
• Maintain accordance with company standards, state health board and alcohol service requirements.

Qualities of an Ideal Candidate

• Upbeat individual with fashion-forward appearance.
• Ability to stand and walk for the majority of scheduled shifts.
• Adaptability to change and tech savviness.
• Embraces a fast-paced, multi-tasked environment.

Perks

• $10–$20 in salon & spa services.
• 40% off salon & spa products.
• Paid vacation after 1 year.

Job Qualifications

• 21 years old preferred.
• Ability to lift 20 lbs.
• Must be able to walk, stand, squat, and bend.
• Customer service or serving experience is a plus.

Availability Requirements: 25 or more hours per week; part-time and full-time positions available.