Front Desk Receptionist - Arapahoe

Mountain View Pain Center; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a warm and organized front desk receptionist to join their busy medical office. This role is vital as you will be the first point of contact for patients, ensuring a welcoming and professional atmosphere. Your responsibilities will include greeting patients, scheduling appointments, and managing inquiries, all while maintaining a friendly demeanor. If you thrive in a dynamic, people-focused environment and possess excellent communication skills, this opportunity is perfect for you. Join a dedicated team committed to enhancing patient care and experience.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Friendly and professional demeanor with excellent communication skills.
• Must have proficient computer and typing skills.

Responsibilities

• Greet and check in patients and visitors in a courteous manner.
• Schedule and confirm patient appointments efficiently.
• Collect insurance details and co-payments as needed.

Skills

Customer service

Communication skills

Computer/typing skills

Bilingual (preferred)

Education

High School diploma or equivalent

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

About the Company:

Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.

Position Summary:

We are looking to hire a new front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.

Duties and Responsibilities:

• Greet and check in patients and visitors in a courteous, professional manner
• Schedule and confirm patient appointments
• Collect insurance details and co-payments as needed
• Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately
• Make outbound calls to reschedule missed or canceled appointments
• Scan and upload patient documents accurately and efficiently
• Other duties as assigned.

Minimum Experience & Qualifications:

• High School diploma or equivalent
• Customer service experience a plus
• Must have proficient computer/typing skills
• Friendly, professional demeanor with excellent communication skills
• Bilingual preferred, but not required.
• Prior experience in healthcare or administrative roles preferred

Schedule:

• Monday to Friday
• Clinic Hours: Monday-Thursday 8:00am-6:00pm, Friday 8:00am-1:00pm
• No weekends

Work Location: In person

Pay range: $18.00-$20.00/hour