Medical Receptionist (Full-time) - Multi-Specialty Clinic Arapahoe Location (Boulder, CO)

Boulder Medical Center Private Corp; Boulder (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein dynamisches medizinisches Zentrum sucht einen engagierten medizinischen Empfangsmitarbeiter, der Teil eines freundlichen und unterstützenden Teams wird. In dieser Rolle sind Sie verantwortlich für die Verwaltung von Telefonanrufen, die Terminplanung und die Nutzung eines elektronischen Patientenakten-Systems. Diese Position bietet die Möglichkeit, in einem positiven Arbeitsumfeld zu arbeiten und einen direkten Einfluss auf die Gemeinschaft zu haben, während Sie Ihre Karriere im Gesundheitswesen vorantreiben. Wenn Sie über hervorragende Kommunikationsfähigkeiten und ein starkes Engagement für den Kundenservice verfügen, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Medizinische Versicherung

Zahnversicherung

Sehversicherung

Flexible Ausgaben

Lebensversicherung

401(k)

Bezahlte Freizeit (PTO)

RTD EcoPass

Sechs bezahlte Feiertage

Qualifications

• Erfahrung im Kundenservice und Umgang mit Patienten.
• Kenntnisse der medizinischen Terminologie und HIPAA-Compliance sind von Vorteil.

Responsibilities

• Beantwortung von Telefonanrufen und Terminverwaltung.
• Aufzeichnung von Patientendaten mit korrekter Rechtschreibung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Datenentry

Medizinische Terminologie

Education

High School Diploma

Associate Degree in Business or Healthcare Administration

Tools

Elektronisches Patientenakten-System

Job description

Medical Receptionist (Full-time) - Multi-Specialty Clinic Arapahoe Location (Boulder, CO)

• Job Tracking ID:ex.2025-075, 092-ML
• Job Location:Boulder, CO
• Job Level:Any
• Level of Education:Any
• Job Type:Full-Time/Regular
• Date Updated:05/02/2025
• Years of Experience:Any
• Starting Date:ASAP
• Salary:17.19 to 22.92(0) USD
• Salary Range:$17.19 - $22.92 / hour; depending on experience

Are you seeking a professional opportunity that offers a friendly andpositive work environment where you can work with helpful colleagues?Do you want to make a positive impact on your community whileadvancing your career? Look no further than Boulder Medical Center (BMC)!

BMC is a local, independent, and physician-owned medical group withover 20 primary and specialty care departments, 90 providers, and 325+clinical and support professionals. Since our founding by 10physicians in 1949, we have grown and evolved to meet the needs ofBoulder County and beyond.

We currently have clinics located in Boulder (2 locations),Louisville, Longmont, and Erie.

Summary:

Boulder Medical Center (BMC) is seeking customer service orientedcandidates to join our Receptionist team! This position is benefiteligible working full-time 40 hours per week Monday - Friday and isbased at our BMC Foothills location (4745 Arapahoe Ave, Suite 200,Boulder, CO 80303). Below is a list of the different specialties BMCprovides outpatient care for at this site location (other sitelocations will have different specialties represented).

• Audiology
• Endocrinology and Diabetes
• Family Medicine
• General Surgery
• Obstetrics and Gynecology
• Otolaryngology - ENT
• Pediatrics
• Pediatric Orthopedics
• Full-time employees are eligible for medical / dental / vision,flexible spending, company-paid life insurance, as well as severalvoluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO)and six (6) paid holidays annually.
• Part-time employees are eligible for medical / dental / vision,company-paid life insurance, voluntary benefits, RTD EcoPass,401(k), and holiday pay (if regularly scheduled to work on anobserved holiday).
• Experience working with both primary care and specialty care clinics.

Job Duties:

• Answers the telephone promptly, evaluating patient needs todetermine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placingcallers on hold, forwarding phone to afterhours message system, etc.
• Accurately records patient name, numbers and demographicinformation using correct spelling and punctuation.
• Schedules / reschedules / cancel appointments according toprovider preference and scheduling protocol.
• Navigatesand operates Electronic Medical Records system, arrivingpatient for appointments andinputting relevant information as needed.

Experience and Skills

• Must use good judgment, professionalism and discretion whenscreening telephone calls, answering inquires and relayingappropriate information.
• Ability to work under pressure and maintain phone etiquette usingtact and diplomacy.
• Must have excellent customer service and communication skills.
• Strong computer and data entry skills.
• Must possess strong grammar and spelling ability as well as theability to read, write and understand the English language.
• Neat, well-groomed appearance and courteous manner.
• Knowledge of medical terminology and HIPAA compliance, preferred.

Education

• High school diploma or equivalent
• Associates Degree or some college coursework in Business orHealthcare Administration, preferred.

Experience

• One (1) year of previous work experience involving public contact,preferably with heavy phone experience.
• Previous experience with patient scheduling in a hospital orclinic setting,preferred.
• Bi-lingual ability (Spanish), a plus.

The starting hourly pay range for this position iscommensurate with experience:

• $17.19 - $22.92/hour (full pay range is $17.19 - $25.79)

This position will be posted for a minimum of three days,subsequently until filled.