Front Desk Receptionist

Golden State Orthopedics & Spine; Walnut Creek (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance coverage

401k and profit sharing

Paid vacation

Floating holidays

Regular holidays

Sick time

Job summary

Golden State Orthopedics & Spine in Walnut Creek, CA is seeking a Full Time Front Desk Receptionist to join our team. In this role you will greet patients, collect required data, schedule appointments with the correct physician, and handle insurance and payments.

The ideal candidate has a high school diploma or equivalent and about one year of experience in a medical practice. You will travel between Capitola and Watsonville as needed and contribute to a friendly, collaborative work environment.

Qualifications

• High School Diploma or equivalent
• 1 year experience at a medical practice preferred

Responsibilities

• Register patients by collecting required data and insurance information, and collect payments such as co-pays and deposits
• Scan IDs and insurance cards, print and obtain signatures on required documents
• Schedule appointments accurately with the correct physician
• Obtain authorizations, interpreters or transportation for appointments as needed
• Respond to front desk alert notes
• Complete daily paperwork including data details, financial policies and privacy notices
• Scan documents daily (data details, policies, authorizations, referrals)
• Sort incoming faxes and direct to the correct person or department
• Oversee waiting room to ensure timely patient attention
• Inform patients if the MD/PA/NP is running behind
• Travel between Capitola and Watsonville (50%)
• Additional duties as assigned

Education

High School Diploma or equivalent

Job description

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You’ll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• 50% travel betweenCapitola, and Watsonville required
• Additional duties as assigned

What We’re Looking For

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time