Front Desk Receptionist

CashMan; Salt Lake City (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Receptionist to be the welcoming face of the organization. This pivotal role involves managing communications, generating access codes, and ensuring the smooth operation of front office functions. The ideal candidate will thrive in a fast-paced environment, demonstrating strong customer service and organizational skills. Join a collaborative team where your contributions will enhance the overall client experience and support the Tech and Executive Teams. Embrace the opportunity for professional growth in a flexible work environment that values employee well-being.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K + Company Match

Paid Time Off

Opportunities for professional growth

Flexible Work Environment

Qualifications

• Experience in front office or dispatch roles preferred.
• Proficient with technology and communication tools.

Responsibilities

• Manage phone and email communications professionally.
• Generate and distribute access codes while adhering to security protocols.
• Create and dispatch work orders for the Tech Department.

Skills

Customer service

Attention to detail

Reliability

Security awareness

Time management

Problem solving

Education

Front office / Reception / Dispatch experience

Tools

Phone systems

Office software

Access control systems

Job description

At CashMan, we’re all about building lasting relationships–both with our clients and within the organization. We’ve built a people-first culture where happy employees lead to happy customers. If you’re a go-getter who can juggle tasks like a pro, spot what clients and teammates need before they say it, and take pride in the little details that make a big difference, this might be the position for you.

Job Summary:

The Front Desk Receptionist serves as the first point of contact and is responsible for managing phone and email communications, generating and distributing codes, creating work orders, and coordinating dispatch for the Tech Department. This role is integral to the building’s access control and the smooth operation of front office functions. The Receptionist reports directly to both the Tech Manager and Office Manager, and is expected to work collaboratively with the Tech and Dispatch Teams, while also providing administrative support to the Executive Team and office staff.

Responsibilities

Responsibilities:

• Arrive at work each day, on time, ready to be an active contributor to operations.
• Answer phone calls and emails in a timely and professional manner.
• Generate codes efficiently and accurately adhering to all security protocols.
• Create, update, and dispatch work orders for the Tech Department.
• Serve as the primary point of contact for the Tech Department.
• Maintain organization and cleanliness in the front office.
• Consistently monitor ATM statuses and proactively communicate any potential issues in service.
• Strictly adhere to and enforce the building’s access control policies and procedures.
• Assist in the preparation and setup for company meetings and events.
• Conduct yourself with professionalism and positivity to coworkers, customers, vendors, etc while performing job duties.
• Attend and provide input at Department and Company meetings.
• Participate in the collection of statistical data for reports and metrics.
• Adhere to all company policies and procedures.
• Complete other duties as assigned.

Qualifications

Qualifications:

• Front office / Reception / Dispatch experience. (Preferred)
• Proficiency with technology. Phone systems, office software, access control systems.
• Reliable transportation.
• Strong verbal and written communication skills.

Skills:

• Customer service.
• Strong attention to detail and organization skills.
• Reliability, dependability, and accountability.
• Security awareness.
• Time management.
• Problem solving.

Additional Information

Schedule:

• Monday - Friday | 8 AM - 5 PM

Starting Pay:

• $18 - $19 hourly DOE

Benefits:

• Health, Dental, Vision Insurance
• 401K + Company Match
• Paid Time Off
• Opportunities for professional growth and development
• Flexible Work Environment