Front Desk Receptionist

Summit Spine and Joint Centers; Roswell (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Summit Spine and Joint Centers in Georgia seeks a Front Desk Receptionist to support ASC operations and patient care. You will handle check-in, copays, insurance verification, and chart preparation while assisting in clinical tasks as needed.

The role requires strong communication, problem-solving, and the ability to multitask in a fast-paced environment; occasional travel to different clinic locations may be required, and lifting up to 45 pounds is needed.

Qualifications

• Bachelor's Degree preferred or equivalent education/experience.
• 1 year clinical experience preferred.
• Experience using an EHR system such as eClinicalWorks preferred.
• Must be able to lift up to 45 pounds and assist in ambulatory settings.

Responsibilities

• Communicating directly with patients and their needs.
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts.
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs.
• Assisting Patients to vehicle when necessary.
• Effectively process messages between patients and administration or other medical offices.
• Report to office manager and/or practice administrator.

Skills

Communication skills

Problem solving

Multitasking

Travel willingness

Detail oriented

Education

Bachelor's Degree preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care!

Job Description Summary:

Under general supervision of a licensed provider, as a Front Desk Receptionist , one must be comfortable see ing and handl ing blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties . We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.

This job is a full-time , benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position’s primary locations will be for region 7 clinic locations (see below) and is subject to change based on cove r age/business needs , and ASC ope r ating hou r s .

Region 7 Operating Schedule:

Roswell (ASC): Monday - Friday 8am-5pm

East Cobb: Mon day & Thur sday 8am-5pm

Johns Creek: Tuesday 8am-5pm

Responsibilities:

Communicating directly with patients and their needs

Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts

Checking out Patients: scheduling, referring, verifying prescription based on individual needs

Assisting Patients to vehicle when necessary

Effectively process messages between patients and administration or other medical offices

Report to office manager and/or practice administrator

Skills And Abilities :

Must be willing to travel to other locations

Must be willing to assist in the Ambulatory Surgery Centers

Must be able to lift 45 pounds

Must be responsive and comfortable with seeing and handling blood

Detail-oriented

Willingness to cross-train on all other clinical responsibilities

Education And Experience :

Experience using eClinicalWorks or other EHR system preferred

1-year clinical experience preferred

Bachelor's Degree preferred, or equivalent combination of education, training, and experience

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.