Front Desk Receptionist

Foot and Ankle Specialists of the Mid-Atlantic, LLC; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading medical practice is seeking a Front Desk Receptionist to provide essential administrative support. The role involves customer service, scheduling, and managing patient records in a fast-paced environment. Ideal candidates will have strong communication skills and a background in medical administration. Benefits include health insurance, a 401(k) plan, and paid time off.

Benefits

Health, Life, and Disability Insurance

401(k) with company match

Employee discounts

Paid time off and holidays

Qualifications

• 2+ years of administrative support in a medical setting preferred.
• Knowledge of health insurance processes and medical terminology preferred.

Responsibilities

• Greet patients and handle inquiries.
• Schedule appointments and manage patient flow.
• Maintain and update patient records.

Skills

Communication

Customer Service

Teamwork

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Join to apply for the Front Desk Receptionist role at Foot and Ankle Specialists of the Mid-Atlantic, LLC

6 days ago Be among the first 25 applicants

Description

The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. Responsibilities include patient customer service, scheduling, data entry, managing electronic health records, and patient education.

Job Details

Description

The Medical Front Desk Receptionist supports the office operations, assists with patient interactions, and manages scheduling and record-keeping.

Required Skills and Experience

• High School Diploma or GED
• Effective communication and interpersonal skills
• 2+ years of administrative support in a medical setting (preferred)
• Knowledge of health insurance processes, medical terminology, CPT and ICD codes (preferred)
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Professionalism and strong work ethic
• Teamwork, flexibility, and willingness to learn
• Effective multi-tasking and communication skills under pressure
• Uphold HIPAA compliance
• Good judgment and discretion
• Technologically proficient with Microsoft Office and Google Workspace

Responsibilities

• Greet patients and handle inquiries
• Answer calls, schedule appointments, and register patients
• Notify providers of patient arrivals and manage patient flow
• Maintain and update patient records
• Collect payments and sell OTC items
• Manage multiple providers’ schedules
• Follow up on referrals and insurance authorizations
• Prepare reports and handle billing issues
• Perform additional office duties as needed

Physical Requirements

Must be able to sit, talk, hear, use hands, lift up to 50 pounds, and perform repetitive motions. Accommodations available for disabilities.

Benefits Offered

• Health, Life, and Disability Insurance
• 401(k) with company match
• Employee discounts
• Paid time off and holidays

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Medical Practices