Front Desk Receptionist

Astera Cancer Care; Post Falls (ID); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance, including dental and

Vision coverage

401(k) Plan

Professional development fund

Employee assistance program

Job summary

Beacon Clinic is seeking a Healthcare Receptionist to support front-desk operations at our Post Falls, ID locations. Responsibilities include patient check-in/out, collecting insurance details, directing visitors, and coordinating with clinical staff to ensure smooth clinic flow.

The role requires prior medical office experience and strong communication skills, with preference for oncology office exposure and a collaborative, patient-focused approach.

Qualifications

• Experience in a medical office is strongly preferred.
• Oncology office experience preferred.
• Experience in a front office position or other administrative duties a must.
• Compassionate and caring bedside manner.
• Strong written and verbal communication skills.
• Ability to work extremely well in a group setting.

Responsibilities

• Assist patients with check-in/out, including intake forms, ID and insurance information, and copays/balances.
• Direct walk-in visitors to the appropriate department or staff member.
• Prepare patients for appointments and advise what to bring (insurance, medications).
• Navigate medical software programs and Microsoft Office.

Skills

Medical office experience

Oncology office experience

Front office experience

Communication skills

Team collaboration

Tools

Microsoft Office

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description:

Beacon has an excellent opportunity available within our clinic as a Healthcare Receptionist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Job Duties Include:

• Assists patients with check-in/out, including completion of intake forms, obtaining identification and insurance information, and collecting payments (e.g. copays, balances, etc.).
• Directs walk-in visitors to the appropriate department or staff member.
• Prepares patients for appointments and advises them on what to bring, including insurance information and list of medications.
• Utilizes office equipment (computer, fax, copier, scanner) and navigates multiple medical software programs, including Microsoft Office.
• Performs cleaning and stocking schedule for front office, reception area, patient lounge, restrooms, employee meeting rooms, kitchen, and coffee bars for clinic.
• Tends clinic areas, both patient and employee facing, to ensure a clean and comfortable environment.

This list outlines the core responsibilities of the position but is not all-inclusive.

Required Skills/Abilities:

• Experience in a medical office is strongly preferred.
• Oncology office experience preferred.
• Experience in a front office position or other administrative duties a must.
• Compassionate and caring bedside manner.
• Strong written and verbal communication skills.
• Ability to work extremely well in a group setting.

Location:

1641 E. Polston Ave. Unit 102 Post Falls, ID 83854 3815 N. Schreiber Way, Suite 101, Coeur d'Alene, ID 83815

Benefits:

• Paid Time Off
• Health Insurance, including dental and vision
• 401(k) Plan 8 paid
• closed-clinic holidays
• Professional development fund
• Employee assistance program

Beacon Core Values:

• Compassion.
• Grace.
• Honesty.
• Humor.
• Respect.
• Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon.

Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused boutique health and wellness clinic that is committed to providing the highest quality medical care and supportive services. Founded in 2018 by Dr. David Bartels, Beacon Clinic has made it our mission to provide patient-focused, compassionate care. When growing our team, we look for the people who will be ready to carry out that mission. At our Northern Idaho location, Beacon offers medical oncology and hematology, radiation oncology, rheumatology, and urology services to our Coeur d'Alene, Post Falls, and surrounding community members. In our Southern Idaho location, Beacon offers medical oncology and hematology services to our Boise and surrounding community members.

Beacon Core Values:

• Compassion.
• Grace.
• Honesty.
• Humor.
• Respect.
• Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon.

Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.

We work purposely to create a culture that team members look forward to walking into each day. We hope one of our openings could match what you're looking for.

Learn more about us at our website.