Front Desk Receptionist

code-ninjas-careers; Peachtree City (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Saturdays required

Flexible scheduling

Professional development

Growth company

Positive impact on children

Job summary

Code Ninjas Peachtree City is seeking a friendly Front Desk Receptionist who will greet families, manage check-ins, answer calls, and coordinate tours and classes. You will be the first impression for visitors and help create a welcoming environment for children and parents.

This role requires excellent communication, strong organization, and reliability. You will handle payments, enrollments, and scheduling in our system, support operations, and collaborate with the team to promote events.

Qualifications

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.
• Previous receptionist, retail, administrative, or customer service experience is preferred but not required.

Responsibilities

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Working with families

Microsoft Office

Scheduling software

Tech aptitude

Tools

Microsoft Office

Scheduling software

Job description

What are we looking for?

Code Ninjas Peachtree City is looking for a friendly, organized, and enthusiastic Front Desk Receptionist to join our team. This individual is often the first point of contact for our families and plays an important role in creating a welcoming, positive experience for every child and parent who walks through our doors.

If you enjoy working with children and families, have excellent customer service skills, and thrive in a fast-paced environment, we'd love to meet you!

Responsibilities

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

Qualifications

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.
• Previous receptionist, retail, administrative, or customer service experience is preferred but not required.

Why Join Code Ninjas?

• Fun and energetic work environment.
• Opportunity to make a positive impact on children's lives.
• Supportive team culture.
• Must be able to work Saturdays!
• Flexible scheduling.
• Professional development opportunities.
• Be part of a growing company that's inspiring the next generation of innovators.

If you're passionate about customer service and enjoy working in a family-friendly environment, we'd love to have you join the Code Ninjas Peachtree City team!