Front Desk Receptionist

Code Ninjas (Tampa-Carrollwood); Peachtree City (GA); On-site; USD 16,531 - 19,286; Full time

Job summary

Code Ninjas Peachtree City is seeking a friendly, organized Front Desk Receptionist to warmly greet families and manage front-desk operations. You will answer calls, schedule tours and classes, process enrollments, and maintain accurate records in our center's management system.

Ideal candidates bring excellent customer service, strong organization, and comfort working with children and families. Must be able to work Saturdays, enjoy a fast-paced environment, and contribute to a welcoming,

Qualifications

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.
• Previous receptionist, retail, administrative, or customer service experience is preferred but not required.

Responsibilities

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Working with children & families

Microsoft Office

Scheduling software

Learn new software quickly

Punctuality

Detail oriented

Tools

Microsoft Office

Scheduling software

Job description

What are we looking for?

Code Ninjas Peachtree City is looking for a friendly, organized, and enthusiastic Front Desk Receptionist to join our team. This individual is often the first point of contact for our families and plays an important role in creating a welcoming, positive experience for every child and parent who walks through our doors.

If you enjoy working with children and families, have excellent customer service skills, and thrive in a fast-paced environment, we'd love to meet you!

Responsibilities

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

Qualifications

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.
• Previous receptionist, retail, administrative, or customer service experience is preferred but not required.

Why Join Code Ninjas?

• Fun and energetic work environment.
• Opportunity to make a positive impact on children's lives.
• Supportive team culture.
• Must be able to work Saturdays!
• Flexible scheduling.
• Professional development opportunities.
• Be part of a growing company that's inspiring the next generation of innovators.

Compensation: $12.00 - $14.00 per hour

About Us

Code Ninjas® is the world’s largest and fastest-growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. Founded in 2016, our company is headquartered in Houston, TX. At our centers, kids learn to code while building their own video games. Kids have fun, parents see results®. Code Ninjas is creating the problem solvers of tomorrow. We believe that every child deserves the opportunity to unlock their full potential. Educating our youth in coding provides them with the problem-solving skills and self-esteem to pursue their dreams.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Code Ninjas Corporate.