Front Desk Receptionist

Code Ninjas; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun environment

Impact on kids

Supportive team

Saturday work required

Flexible scheduling

Professional development

Growth company

Job summary

Code Ninjas Houston is seeking a friendly Front Desk Receptionist to greet families, manage phones, schedule tours and classes, process enrollments and payments, and keep the lobby welcoming.

You will handle billing questions, support enrollment efforts, and assist with marketing tasks while coordinating with center leadership. This role requires excellent communication, organization, and a positive, energetic attitude; Saturday availability is a must.

Qualifications

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.

Responsibilities

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

Skills

Customer service

Communication

Organization

Child-friendly

Punctual

Tools

Microsoft Office

Scheduling software

Job description

Overview

Code Ninjas Peachtree City is looking for a friendly, organized, and enthusiastic Front Desk Receptionist to join our team. This individual is often the first point of contact for our families and plays an important role in creating a welcoming, positive experience for every child and parent who walks through our doors.

If you enjoy working with children and families, have excellent customer service skills, and thrive in a fast-paced environment, we'd love to meet you!

Responsibilities

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

Qualifications

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.
• Previous receptionist, retail, administrative, or customer service experience is preferred but not required.

Why Join Code Ninjas?

• Fun and energetic work environment.
• Opportunity to make a positive impact on children's lives.
• Supportive team culture.
• Must be able to work Saturdays!
• Flexible scheduling.
• Professional development opportunities.
• Be part of a growing company that's inspiring the next generation of innovators.