Front Desk Receptionist

Align Ent And Allergy; North Cornwall Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Align Ent And Allergy currently seeks a friendly Medical Receptionist to join our practice. You will greet patients, check-in/out, verify information, and update EMR records to ensure smooth operations.

You will answer calls, schedule appointments, collect co-pays, and coordinate with medical staff to optimize patient flow. The role requires strong communication, organization, and a compassionate approach in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist or in a customer-facing role.
• Excellent communication, interpersonal and organizational skills.
• Proficiency with computer systems and basic office software.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in/Check-out patients, verify information, and update electronic medical records.
• Answer phone calls, address inquiries, and transfer calls as needed.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients with forms and understanding office policies.
• Collect patient co-pays and process payments, document properly.
• Maintain cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and resource use.
• Rotating between locations as required.

Skills

Communication skills

Organizational skills

Customer service

Empathy

Education

High school diploma or equivalent

Tools

Office software

Computer systems

Job description

Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.ResponsibilitiesGreet patients and visitors with a warm and welcoming demeanor.Check-in/Check-out patients, verify their information, and update electronic medical records accurately.Answer phone calls, address inquiries, and transfer calls to appropriate personnel.Schedule and confirm patient appointments, ensuring efficient time management.Assist patients in completing necessary forms and understanding office policies.Collect patient co-pays, process payments accurately, and maintain proper documentation.Maintain the cleanliness and organization of the reception area.Coordinate with medical staff to optimize patient flow and use of resources.Insurance EligibilityBenefits:401(k) after a year of serviceDental insuranceHealth insurancePaid time offVision insuranceHigh school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Proficiency in using computer systems and basic office software.Ability to handle a fast-paced environment and multiple tasks simultaneously.Empathy, compassion, and professionalism in dealing with patients and their families.Ability to work well as part of a team.Reliability and punctuality in attendance.Rotating between locations is required.