Front Desk Receptionist

Brooklyn Heights Montessori School; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Brooklyn Heights Montessori School is seeking an Information Desk and School Office Manager to oversee reception and support school operations. This full-time, in-person role includes managing visitor check-in, daily attendance, and clerical tasks, ensuring a welcoming environment for families. Ideal candidates will possess strong interpersonal and organizational skills, thriving in a dynamic educational setting.

Qualifications

• Strong customer service and interpersonal skills required.
• Ability to work in a fast-paced environment and multi-task effectively.

Responsibilities

• Manage reception coverage, answer multi-line phone, greet families.
• Maintain daily attendance records, manage visitor check-in process.
• Provide clerical support to Business Office and CFO.

Skills

Customer service

Organizational skills

Interpersonal skills

Ability to multi-task

Research skills

Attention to detail

Tools

G Suite

Microsoft Office

Job description

Job Description: Information Desk and School Office Manager

Start Date: July 1, 2025

Reports to:Chief Financial Officer

Brief Description:The Front Desk Receptionist reports to the Chief Financial Officer and is responsible for the primary reception coverage at Brooklyn Heights Montessori School. The Front Desk Receptionist is responsible for managing the school's front reception desk, answering our multi-line phone, and greeting families and visitors with a positive and helpful attitude. This is a 12-month (in-person) position. Hours are 7:45am - 4:00 pm (1 hour for lunch).

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Greet students, families, and visitors with care and a friendly demeanor.
• Manage visitor check-in process upon arrival and assist with visitor badges.
• Provide a second point of security: keen eye on front desk activities upon entrance to the building to ensure the safety of students upon arrival and dismissal.
• Manage a multi-line phone system and train others on the system as needed. Interface with the Technology Manager on any system issues.
• Manage and record daily attendance records in the Veracross database system. Receive attendance lists from classes, receive parental notice of absences/lateness, distribute lists of absences, contact families when absences have not been reported, and maintain attendance records in Veracross. Distribute the daily attendance report to all school personnel via email.
• Manage fire drill attendance log during school fire drills.
• Responsible for all incoming and outgoing mail including its distribution.
• Maintain the school’s postage meter using the Neopost machine.
• Coordinate with the Department of Education to order and provide Metro-cards to students.
• Manage and maintain the daily attendance process and prepare the school attendance report.
• Place all supply orders according to the ordering procedure (requisitions, approvals, etc.).
  • Track deliveries and verify content against order requisition.
  • Maintain general office supply closet and inventory.
• Provide clerical support as needed to the Business Office and CFO.
• Provide summer camp office support during summer months (June, July, and August).
• Attend all scheduled all-staff meetings.
• Manage Front desk during all school special events in accordance with the school calendar.
• Required to attend occasional school events held on evenings and weekends.
• Other duties as assigned.
• Perform various reasonable tasks from time to time as requested by the Head of School and the CFO.
• Know and comply with the established policies and procedures of Brooklyn Heights Montessori School as stated in the Faculty and Staff Handbook.

SKILLS AND REQUIREMENTS:

• Strong customer service and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to communicate and effectively interact with students of all ages.
• Strong work ethic and sense of humor.
• Competency with G Suite (Google Suite/Google Drive).
• Intermediate/High skill level with Microsoft Office programs (Excel, Word, and Powerpoint) required.
• High level of skill in researching information and comfortable using the internet.
• Ability to carry out written and oral instructions with a high level of efficiency.
• Ability to multi-task with a high level of accuracy and detail.
• Organizational competency and desire to work in a collaborative environment.
• Ability to sit or stand for long periods of time and occasionally lift boxes when sorting deliveries.
• Ability to read and converse in English - knowledge of a second language a plus.
• Candidates must be able to work independently with limited supervision.

Brooklyn Heights Montessori School has an institutional commitment to the principles of diversity, social justice, and equity. In that spirit, BHMS does not discriminate in violation of the law on the basis of race, religion, creed, color, gender identity or expression, sexual orientation, age, physical challenge, national or ethnic origin, ancestry, or any other characteristic.

PRE-EMPLOYMENT NOTICE TO APPLICANTS:
The facts stated in this application for employment and any supplementary materials (i.e.: resume and educational history) are true and complete. I understand that false or inaccurate statements or omissions of material facts shall be grounds for denial of employment and, if employed, for immediate dismissal. I authorize Brooklyn Heights Montessori School to investigate all statements and claims contained within this application, supplementary materials, and subsequent interviews, and acknowledge and agree that Brooklyn Heights Montessori School may check references from sources other than those references listed herein. I hereby release all current and former employers from any charges or damages for releasing any and all employment information, whether subjective or objective, to Brooklyn Heights Montessori School. I also understand that an offer or acceptance of employment does not create a contract of employment or otherwise alter the at-will nature of my employment with Brooklyn Heights Montessori School.

Brooklyn Heights Montessori School, in compliance with New York City Administrative Code §21-119 (derived from Local Law 60/1984) and section 424-a of the New York State Social Services Law, will require all employees to submit to a criminal background check, fingerprinting, and a records search of the Statewide Central Register of Child Abuse and Maltreatment for the existence of reports of child abuse and maltreatment.

Brooklyn Heights Montessori School is an equal opportunity employer seeking candidates who will embrace the tenets of Montessori Education, including the principles of community, educational and professional excellence, social justice, and equity.

Brooklyn Heights Montessori School has an institutional commitment to the principles of diversity, social justice and equity. In that spirit, BHMS does not discriminate in violation of the law on the basis of race, religion, creed, color, gender identity or expression, sexual orientation, age, physical challenge, national or ethnic origin, ancestry or any other characteristic.