Front Desk Receptionist

Forever Smile Dentistry; Miami (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Forever Smile Dentistry in Miami, FL seeks an administrative assistant to greet patients, manage schedules, and handle clerical tasks. The role involves assisting with forms, updating charts, and coordinating follow-ups. Strong customer service and organizational skills are essential.

The position supports dental staff through routine office duties, with outreach to insurance providers and payment processing as needed.

Qualifications

• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.
• Working knowledge of general administrative practices.

Responsibilities

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Skills

Telephone etiquette

Organizational skills

Customer service

General administrative practices

Education

Certification in office or medical administration

Job description

Responsibilities

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Qualifications

• Certification in office administration, medical administration, or related fields is advantageous.
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.