Front Desk Receptionist

WASA Wasatch Product Development; Layton (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits: medical, vision,

Job summary

Wasatch Labs is seeking a welcoming receptionist to manage front desk duties, greet visitors, answer calls, and coordinate with multiple departments. You will maintain security and sign-in procedures, support HR document handling, and keep the lobby and conference areas organized.

The role requires clear communication, strong customer service, and the ability to handle multiple tasks with discretion. Prior front-desk or admin experience is preferred, and you will work in a collaborative facility

Qualifications

• Strong verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Strong customer service and interpersonal skills.
• Professional and dependable demeanor.
• Strong attention to detail and organizational skills.
• Ability to manage multiple responsibilities and prioritize tasks.
• Basic computer proficiency including Microsoft Outlook, Teams, Word, and Excel.
• Ability to work independently and communicate effectively with multiple departments.
• Commitment to maintaining a safe, professional, and organized work environment.
• Previous receptionist, front desk, administrative, or customer service experience preferred.

Responsibilities

• Greet and assist visitors entering the facility in a professional and courteous manner.
• Ensure visitors sign in, receive proper ID, and are escorted as required.
• Manage badge access for employees and temporary workers.
• Reinforce facility access requirements and authorize entry to controlled areas.
• Answer incoming calls and direct to proper department or contact.
• Maintain front desk, lobby, and conference rooms in a presentable condition.
• Receive employment applications and provide HR with required documentation.
• Assist departments with administrative tasks such as scanning, filing, copying, and shredding.
• Coordinate outbound shipments via FedEx, UPS, USPS, or other carriers.
• Monitor and replenish first aid kits and eyewash stations.
• Perform routine checks of first aid equipment.
• Maintain confidentiality of employee, visitor, or company information.

Skills

Verbal and written communication

English proficiency

Customer service

Organizational skills

Attention to detail

Multitasking

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Independent worker

Confidentiality

Tools

Microsoft Outlook

Teams

Word

Excel

Job description

Company

Wasatch Labs

Position Responsibilities

• Greet and assist all visitors entering the facility in a professional and courteous manner.
• Ensure visitors properly sign in, receive required visitor identification, and are escorted as required by company procedures.
• Manage employee and temporary worker badge access, including issuing, activating, deactivating, and maintaining badge records as authorized.
• Reinforce facility access requirements and ensure individuals entering controlled areas have appropriate authorization.
• Answer incoming calls and direct individuals to the appropriate department or contact.
• Maintain the front desk, lobby, and conference room areas in a clean, organized, and presentable condition.
• Receive employment applications and provide required documentation to Human Resources electronically or physically.
• Assist departments with administrative and documentation needs, including scanning, filing, copying, and shredding.
• Collect customer samples as requested and coordinate shipment or pickup.
• Coordinate outgoing shipments through FedEx, UPS, USPS, or other approved carriers as requested.
• Monitor facility first aid kits and replenish supplies as needed.
• Perform routine checks of first aid equipment and eyewash stations to verify equipment is available and in working condition.
• Assist with general facility and administrative needs as requested.
• Maintain compliance with company policies, safety requirements, Standard Operating Procedures (SOPs), GMP requirements, and good housekeeping practices.
• Maintain confidentiality when handling employee, visitor, or company information.

Skills & Experience

• Strong verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Strong customer service and interpersonal skills.
• Professional and dependable demeanor.
• Strong attention to detail and organizational skills.
• Ability to manage multiple responsibilities and prioritize tasks.
• Basic computer proficiency, including Microsoft Outlook, Teams, Word, and Excel.
• Ability to work independently and communicate effectively with multiple departments.
• Commitment to maintaining a safe, professional, and organized work environment.
• Previous receptionist, front desk, administrative, or customer service experience preferred.

Physical Requirements

• Ability to regularly sit, stand, walk, and move throughout the facility.
• Ability to reach, bend, stoop, kneel, crouch, and perform other movements necessary to complete assigned duties.
• Ability to lift and carry up to 50 pounds as needed.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• Ability to work occasional weekends or holidays based on business needs.

Our Benefits & Perks

• We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage.
• Supplemental life, voluntary short-term, and disability insurance.
• Free access to therapists.
• A health savings account and 401k.
• You'll also be empowered to prioritize what's important to you through our vacation policy.

Rhyz, Inc. is the strategic investment arm of NSE (NYSE:NUS). Rhyz was formed in 2019 as a dynamic family of companies bound by a collective desire to explore and share new areas of growth and opportunity. It includes the following companies acquired by NSE to drive its consumer products business: Wasatch Labs Elevate Health Sciences Casepak 3i Solutions