Front Desk Receptionist

Thornton Fractional High School District 215; Lansing (IL); On-site; USD 65,904,000 - 69,200,000; Full time

Benefits offered by this job

IMRF pension

15 paid sick days per year

15 paid vacation days per year

15+ paid holidays annually

Fringe benefits as provided by Work/R.

Job summary

The Thornton Fractional High School District 215 seeks a courteous, organized Secretarial/Clerical professional for the T. F. Administrative Center to greet visitors and manage calls. The role supports daily administrative tasks and HR processes in a 12-month environment.

Responsibilities include scheduling, document handling, and providing district information to staff and the public. Strong confidentiality, communication, and Windows/Office proficiency are essential for success.

Qualifications

• High School diploma or equivalent required.
• Experience as a receptionist or equivalent preferred.
• Experience working in a high school setting preferred.

Responsibilities

• Greets individuals entering the office, determines the nature and purpose of their visit, and directs them to their destination.
• Operates multiple-line telephone to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Schedules appointments, maintains and updates appointment calendars.
• Transmits information and documents as requested by district administrators.
• Hears complaints and resolves or refers complaints to the appropriate district administrator.
• Files documents/records as directed by human resources staff.
• Provides district information, such as location of campuses, departments, and employees to callers and visitors.
• Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators, computers, copiers, scanners, postage meter, and other office equipment.
• Receives, sorts, distributes, and prepares mail and deliveries.
• Assembles onboarding packets and takes photos of newly hired employees.
• Maintains first floor conference rooms, kitchenette, and reception area, including straightening magazines and taking care of plants.
• Unlocks entry door at start of shift and locks entry door at end of shift.
• Maintains an accurate list of district office staff and campus staff for internal distribution annually and as needed.
• Maintains staff breakroom postings with monthly events, anniversaries, birthdays, etc. as directed by human resources staff.
• Schedules workspace and equipment as requested and prepares lists of participants and sign-in sheets.
• Submits and follows up on workshop/conference requests.
• Monitors and troubleshoots shared office equipment and orders office supplies as needed.
• Other related duties as assigned.

Skills

Front desk greeting

Telephone etiquette

Communication skills

Confidentiality

Bilingual English-Spanish

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Microsoft Windows

Outlook

Word

Job description

Position Type: Secretarial/Clerical

Date Posted: '); '10/16/2026

Location: T. F. Administrative Center

Date Available: November 2026

Closing Date: 10/23/2026

Greets individuals entering the office, determines the nature and purpose of their visit, and directs them to their destination.

Operates multiple-line telephone to answer, screen, or forward calls, provide information, take messages, or schedule appointments.

Schedules appointments, maintains and updates appointment calendars.

Transmits information and documents as requested by district administrators.

Hears complaints and resolves or refers complaints to the appropriate district administrator.

Files documents/records as directed by human resources staff.

Provides district information, such as location of campuses, departments, and employees to callers and visitors.

Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators, computers, copiers, scanners, postage meter, and other office equipment.

Receives, sorts, distributes, and prepares mail and deliveries.

Assembles onboarding packets and takes photos of newly hired employees.

Maintains first floor conference rooms, kitchenette, and reception area, including straightening magazines and taking care of plants.

Unlocks entry door at start of shift and locks entry door at end of shift.

Maintains an accurate list of district office staff and campus staff for internal distribution annually and as needed.

Maintains staff breakroom postings with monthly events, anniversaries, birthdays, etc. as directed by human resources staff.

Schedules workspace and equipment as requested and prepares lists of participants and sign-in sheets.

Submits and follows up on workshop/conference requests.

Monitors and troubleshoots shared office equipment and orders office supplies as needed.

Other related duties as assigned.

High School diploma or equivalent required.

Ability to maintain regular attendance and punctuality.

Working knowledge of Microsoft Windows and Office applications, particularly Outlook and Word.

Knowledge of basic office procedures and operation of office equipment.

Ability to maintain strict confidentiality on student and personnel matters.

Strong oral and written communication and interpersonal skills.

Ability to maintain courtesy and professionalism with employees, families, and visitors.

Experience as a receptionist or equivalent preferred.

Experience working in a high school setting preferred.

Associate's degree preferred.

Bilingual (English-Spanish) preferred.

Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: The noise level in the work environment is usually minimal.

12-month work year;

Hourly wage of $23.00-$24.15 based on education and verified experience;

IMRF pension;

15 paid sick days per year (includes 5 days for personal/emergency reasons);

15 paid vacation days per year;

15+ paid holidays annually;

Generous fringe benefits as provided by the current Work Rules & Regulations;

Annual performance evaluation in accord with the current Work Rules & Regulations and Board of Education policy.

Job/FLSA Status:

Full-Time, Non-Exempt

Reports to:

Chief Human Resources Officer

Position summary:

Greets, answers inquiries, and provides information to the public, employees, visitors, and other interested parties.

Position responsibilities:

• Greets individuals entering the office, determines the nature and purpose of their visit, and directs them to their destination.
• Operates multiple-line telephone to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Schedules appointments, maintains and updates appointment calendars.
• Transmits information and documents as requested by district administrators.
• Hears complaints and resolves or refers complaints to the appropriate district administrator.
• Files documents/records as directed by human resources staff.
• Provides district information, such as location of campuses, departments, and employees to callers and visitors.
• Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators, computers, copiers, scanners, postage meter, and other office equipment.
• Receives, sorts, distributes, and prepares mail and deliveries.
• Assembles onboarding packets and takes photos of newly hired employees.
• Maintains first floor conference rooms, kitchenette, and reception area, including straightening magazines and taking care of plants.
• Unlocks entry door at start of shift and locks entry door at end of shift.
• Maintains an accurate list of district office staff and campus staff for internal distribution annually and as needed.
• Maintains staff breakroom postings with monthly events, anniversaries, birthdays, etc. as directed by human resources staff.
• Schedules workspace and equipment as requested and prepares lists of participants and sign-in sheets.
• Submits and follows up on workshop/conference requests.
• Monitors and troubleshoots shared office equipment and orders office supplies as needed.
• Other related duties as assigned.

Essential skills and experience:

• High School diploma or equivalent required.
• Ability to maintain regular attendance and punctuality.
• Working knowledge of Microsoft Windows and Office applications, particularly Outlook and Word.
• Knowledge of basic office procedures and operation of office equipment.
• Ability to maintain strict confidentiality on student and personnel matters.
• Strong oral and written communication and interpersonal skills.
• Ability to maintain courtesy and professionalism with employees, families, and visitors.

Valued but not required skills and experience:

• Experience as a receptionist or equivalent preferred.
• Experience working in a high school setting preferred.
• Associate's degree preferred.
• Bilingual (English-Spanish) preferred.

Reporting to this position:

N/A

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually minimal.

Terms of Employment:

• 12-month work year;
• Hourly wage of $23.00-$24.15 based on education and verified experience;
• IMRF pension;
• 15 paid sick days per year (includes 5 days for personal/emergency reasons);
• 15 paid vacation days per year;
• 15+ paid holidays annually;
• Generous fringe benefits as provided by the current Work Rules & Regulations;
• Annual performance evaluation in accord with the current Work Rules & Regulations and Board of Education policy.

Application Procedure:

Apply online.