Front Desk Receptionist

America's Best; Huntsville (AL); On-site; USD 28,000 - 35,000; Full time

Job summary

America's Best seeks a Front Desk Receptionist in Huntsville to provide high-quality customer service and manage daily administrative tasks. The ideal candidate will possess strong organizational skills, a high school diploma, and preferably some related experience. Join us for a rewarding career with competitive compensation and benefits, fostering professional growth.

Benefits

Competitive compensation

Bonus potential

Health and dental insurance

401k retirement savings with company match

Paid personal time off

Paid company holidays

Parental leave

Employee eyewear discount

Qualifications

• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.

Responsibilities

• Ensures high quality customer service while following all safety protocols.
• Schedules and confirms appointments and follow-up visits.
• Files all patient records daily and pulls patient files for the next day's appointments.

Skills

Organizational skills

Education

High School Diploma or equivalent

Job description

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Visionprotocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail / deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required

Education : High School Diploma or equivalent.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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Front Desk Receptionist • Huntsville, Alabama, United States