Front Desk Receptionist

Align Ent And Allergy; Hamilton (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Align Ent And Allergy is seeking a friendly Medical Receptionist to join our team. You will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice.

You will greet patients, check-in and verify information, schedule appointments, collect co-pays, and maintain accurate records while coordinating with medical staff to optimize patient flow. This role requires rotating between locations, reliability, and a compassionate, team-oriented approach

Qualifications

• High school diploma or equivalent.
• Previous experience as a receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to handle a fast-paced environment and multiple tasks simultaneously.
• Empathy, compassion, and professionalism in dealing with patients and their families.
• Ability to work well as part of a team.
• Rotating between locations is required.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify information, and update electronic medical records accurately.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.
• Verify insurance eligibility.

Skills

Communication skills

Organizational skills

Multitasking

Empathy

Team player

Education

High school diploma or equivalent

Tools

Computer systems

Office software

Job description

Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.ResponsibilitiesGreet patients and visitors with a warm and welcoming demeanor.Check-in patients, verify their information, and update electronic medical records accurately.Answer phone calls, address inquiries, and transfer calls to appropriate personnel.Schedule and confirm patient appointments, ensuring efficient time management.Assist patients in completing necessary forms and understanding office policies.Collect patient co-pays, process payments accurately, and maintain proper documentation.Maintain the cleanliness and organization of the reception area.Coordinate with medical staff to optimize patient flow and use of resources.Insurance Eligibility.Benefits· 401(k) after a year of service· Dental insurance· Health insurance· Paid time off· Vision insuranceHigh school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Proficiency in using computer systems and basic office software.Ability to handle a fast-paced environment and multiple tasks simultaneously.Empathy, compassion, and professionalism in dealing with patients and their families.Ability to work well as part of a team.Reliability and punctuality in attendance.Rotating between locations is required.