Receptionist, Patient Financial and Access Services, 8a-5p

Davita Inc.; Madison (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare company is seeking a Receptionist for Patient Financial and Access Services. The role involves interacting with patients, handling calls, scheduling appointments, and maintaining accurate records. No prior experience is necessary as comprehensive training is provided, making it a fantastic opportunity for those passionate about patient care and community service.

Qualifications

• No experience required; on-the-job training is provided.
• High school diploma preferred.
• Ability to speak Spanish is a plus.

Responsibilities

• Answer phone calls and determine their nature.
• Schedule appointments and greet patients.
• Obtain and update registration and insurance data.

Skills

Spanish

Customer Care

Education

High School Diploma or GED

Job description

Receptionist, Patient Financial and Access Services, 8a-5p

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data, updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals, pre-certifications, and scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age-appropriate principles of growth and development for patients of all ages according to the practice specialty.

Responsibilities

• Answering phone calls and determining their nature
• Scheduling appointments and routing calls
• Greeting patients and family members
• Obtaining and updating registration and insurance information
• Facilitating patient flow into the practice
• Charge entry, referrals, pre-certifications, and scheduling specialist tests and appointments
• Providing age-appropriate care according to patient age and development

Qualifications

No experience required. We provide comprehensive on-the-job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to [e-mail] to learn more.

Desired:

• Ability to speak Spanish
• High School Diploma or GED (High school diploma preferred)