Front Desk Receptionist

Staffmark Group; Dothan (AL); On-site; USD 16,531 - 17,908; Full time

Benefits offered by this job

Good weekly pay

Medical, dental, and vision plans

401(k) available

Referral rewards + employee discount

Great company + friendly people

Job summary

Staffmark Group is seeking a Front Desk Receptionist in Dothan, AL. You will greet patients, verify insurance, schedule visits, and handle calls while maintaining HIPAA-compliant records. Travel between two Dothan-area clinics is required.

The ideal candidate has a high school diploma or GED with healthcare office experience and strong administrative skills. Training will be provided for light office tasks and scheduling workflows.

Qualifications

• Must have high school diploma or GED; administrative certification preferred.
• Minimum 2 years of medical receptionist/healthcare office experience required; HIPAA knowledge preferred.
• Strong administrative, organizational, and communication skills essential.

Responsibilities

• Greet and check in patients at two clinic locations.
• Collect and verify insurance information and patient records.
• Schedule appointments and coordinate patient visits.
• Answer incoming calls professionally and courteously.
• Maintain confidential patient information in compliance with HIPAA regulations.
• Assist patients, physicians and staff with administrative needs.
• Complete accurate patient documentation and data entry.
• Coordinate communication between departments and healthcare providers.
• Travel between two Dothan-area clinic locations as required.

Skills

Administrative skills

Customer service

Communication

Multitasking

HIPAA compliance

Education

High school diploma or GED

Administrative certification

Bachelor's degree considered

Job description

Now hiring Front Desk Receptionist

Dothan, AL

Pay Rate: $12.00 - $13.00 per hour Schedule: Monday-Friday | Day Shift Flexible Start Times

The Friendly Face Behind Smooth Office Work

Education Requirements

• High school diploma or GED required
• Administrative certification preferred
• Bachelor's degree is a plus

Experience Requirements

• Minimum 2 years of Medical Receptionist or healthcare office experience required
• Knowledge of medical terminology preferred
• Experience with HIPAA regulations required
• Familiarity with ICD and CPT coding is a plus
• Strong administrative, organizational, and customer service skills
• Excellent computer, documentation, and communication skills
• Ability to multitask and work effectively under pressure

Job Duties

• Greet and check in patients at multiple clinic locations
• Collect and verify insurance information and patient records
• Schedule appointments and coordinate patient visits
• Answer incoming calls professionally and courteously
• Maintain confidential patient information in compliance with HIPAA regulations
• Assist patients, physicians, and staff with administrative needs
• Complete accurate patient documentation and data entry
• Coordinate communication between departments and healthcare providers
• Monitor office supplies and assist with inventory management
• Support admissions and treatment processes as directed
• Communicate medical results to patients under clinical supervision
• Travel between two Dothan-area clinic locations as required

Physical Capabilities

• Ability to sit, stand, and move throughout the workday
• Frequent computer use, phone communication, and data entry
• Ability to manage multiple tasks in a busy healthcare setting
• Strong attention to detail and accuracy

"I was able to start my assignment quickly because of their fast responses and flexibility" Amanda, Staffmark Associate

We're hiring receptionists to be the friendly faces and helpful voices to greet visitors, answer phones, handle light admin work, and help keep the day running smoothly.

If you're organized, and love helping people-this office job could be just right. No experience? No problem. Bring your positive attitude and we'll teach you the rest!

Why It's Great

• Good weekly pay
• Medical, dental, and vision plans
• 401(k) available
• Referral rewards + employee discount
• Great company + friendly people

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.