Front Desk Receptionist

Serenity Health Care; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare technology company, Serenity Health Care, seeks a front desk receptionist in Denver. This full-time role emphasizes exceptional customer interaction, attention to detail, and communication skills, with competitive wages of $19/hr and comprehensive benefits. Join a dynamic team dedicated to improving patient care through innovative technology.

Benefits

Career Advancement Opportunity

Competitive Wages ($19.00/hr)

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience.
• Excellent verbal and written communication skills.
• Basic math skills.

Responsibilities

• Update and verify customer information upon each visit.
• Answer questions and address customer concerns.
• Provide support and compassion to ensure a positive experience.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Education

High School Diploma/GED

Job description

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Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a front desk receptionist for our Denver, CO office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Perks at Serenity

• Career Advancement Opportunity
• Competitive Wages ($19.00/hr)
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customer information upon each visit.
• Help customers feel valued by creating rapport, remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure positive customer experience by providing support and compassion.
• Rotate through various office tasks throughout the day.

Qualifications

• High School Diploma/GED.
• Excellent verbal and written communication, basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or in the personal customer service industry.

About Serenity

Serenity is a leader in healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results, we strive daily to help patients reclaim their lives through revolutionary healthcare technology.

Job Details:

• Full-time (3 13-hour shifts)
• Office Hours: Monday-Friday 6 am-8 pm, Saturday 7 am-7 pm

This position is contingent upon successfully completing a criminal background check upon hire.

In accordance with Colorado's Equal Pay for Equal Work Act, this position pays $19.00 hourly.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Mental Health Care