Front Desk Receptionist

Anne Arundel Dermatology; Columbia (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

Anne Arundel Dermatology is seeking a Front Desk Receptionist to enhance the patient experience while ensuring smooth office operations. This entry-level role requires excellent communication and organizational skills, alongside the ability to manage various administrative tasks effectively. Join a team committed to exceptional patient care in a thriving dermatology practice.

Benefits

Medical, Dental & Vision insurance

Paid time off

Paid holidays

Employee discount on cosmetic services and products

Qualifications

• 1-3 years experience as a Medical Receptionist preferred.
• Knowledge of HIPAA standards required.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Coordinate patient flow and assist with billing information.
• Perform check-in and check-out processes for patients.

Skills

Customer service

Communication

Organization

Time management

Education

High School Graduate or GED

Tools

EMR system

Multi-line phone system

Job description

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Overview

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

Overview

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Must be able to start as early as 7am.

Pay range: $16-23/hr, depending upon years of experience. Top portion of the range is for people with multiple years of experience in dermatology

Responsibilities

We are seeking a professional, bright, and enthusiastic person with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks.

The Front Desk Receptionist is responsible for greeting patient s and completing their check-in and check-out process . The Receptionist will e nter new patient information into the compute r and r eview patient charts for accuracy and verification, en sure all signatures have been obtained , and collect pa yments as necessary .

Duties/Responsibilities

• Greet each patient in a pleasant and professional manner .
• Screen calls, schedules appointments and referrals .
• Take accurate , concise phone messages .
• Enter complete patient demographics when making appointments .
• Evaluate chart data to verify all information has been received, completed and signed .
• Check- i n and c heck- o ut p atients .
• Track patients in the reception area and communicate with patients as needed .
• Proactively collect patient payments.
• Update product inventory weekly .
• Always treat patients with dignity and empathy.
• Fulfill inventory orders .
• As c loser – r un end of day reports & balance payment totals .
• Distribute incoming reports and correspondence in patient charts .
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately .
• Assist other staff as needed .
• Other duties assigned as deemed necessary by management .
  
  

Qualifications

Education and Experience:

• High School Graduate or GED (required) .
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (pre ferred)
  
  

Skills/Abilities

• Excellent customer service and communication skills .
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously .
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented
• Working knowledge of multi-line phone system .
• Able to operate standard office equipment ( i.e. computer, fax, copier, scanner, etc )
• Intermediate computer skills and experience in EMR utilization
• Fluent in English .
• Ab ility to sort and file materials correctly alphabetically or numerically .
• Ability to travel to and provide coverage for other local offices as-needed .
  
  

Physical Requirements

• Sitting, some standing, stooping and reaching .
• Manual dexterity sufficient to operate a keyboard .
• Correctable vision to 20/20 and hearing with in a normal range for telephone contacts .
• Lifting and carrying up to 30 pounds .
  
  

Licensure/Certifications/Education

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance – effective 1 st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1 st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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