Front Desk Receptionist

Ray Catena BMW of Westchester; City of White Plains (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive company is seeking a full-time automotive receptionist in White Plains. This role involves providing excellent customer service, greeting clients, answering phone calls, and working closely with the sales team. Applicants must have a positive demeanor, excellent communication skills, and be punctual. This position offers the opportunity to grow within the company.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to maintain a professional appearance and demeanor.
• Punctual with flexibility for scheduling, including nights and weekends.

Responsibilities

• Answer dealership group phones and greet customers.
• Direct customers to the appropriate department.
• Assist in scheduling and confirming sales appointments.

Skills

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Schedule flexibility

Job description

Job Description

BMW of Westchester has an immediate need for a FULL-TIME automotive receptionist with EXCELLENT customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly!This individual will receive calls tothe dealership, determine the nature of the caller’sbusiness, and direct the caller to their destination.

Responsibilities

• Answering dealership group phones
• Greeting and receiving prospects and customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Working cooperatively with the sales team
• Updating customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assisting in scheduling and confirming sales appointments
• Assisting in the dealer exchange of vehicle process
• Participating in customer satisfaction process
• Participate in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual with the ability to handle schedule flexibility, nights and Saturdays are a MUST
• Clean driving record and valid driver’s license
• Pass background check
• Maintains a professional appearance

Background check and drug testing is required. Marijuana is not a disqualifier.

EEOC Statement:
Ray Catena BMW of Westchester is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.