Receptionist – Special Victims Division

City of New York; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

The City of New York is seeking a Receptionist for the Special Victims Division. This role involves greeting visitors, answering calls, and coordinating with staff to assist crime victims. Ideal candidates should have strong communication and organizational skills, with a preference for those with prior reception experience.

Benefits

Health insurance

Union benefits

Paid leave

Holidays

Pension

Optional savings programs

Qualifications

• No formal education or experience required; ability to follow simple instructions is essential.
• Must understand and communicate effectively in English.
• Familiarity with the Criminal Justice system is a plus.

Responsibilities

• Greet visitors and answer front desk calls efficiently.
• Check IDs and subpoenas of witnesses and direct them to appropriate staff.
• Maintain records of witnesses in the bureau’s logbook.

Skills

Customer service

Organizational skills

Communication skills

Spanish language skills

Education

High School diploma/GED

Tools

Microsoft Office applications

Job description

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The Office of the District Attorney, Bronx County (“BXDA”) is charged with ensuring public safety and striving for equal justice for over 1.4 million Bronx County residents. BXDA focuses on assisting crime victims and ensuring fairness to defendants, aiming for excellence in representing the Bronx community.

In this role, the Receptionist in the Special Victims Division will greet visitors and answer calls efficiently.

Job Responsibilities

1. Check IDs and subpoenas of witnesses and walk-ins; direct them to the appropriate staff.
2. Answer front desk calls and redirect as needed.
3. Inform Assistant District Attorneys and staff about witness and victim arrivals.
4. Notify DA about Police Officer witnesses and guide them to waiting areas.
5. Maintain records of witnesses in the bureau’s logbook.
6. Coordinate with interpreter staff and assist DAs with interpreter needs.
7. Perform other duties as assigned.

The City of New York offers a comprehensive benefits package including health insurance, union benefits, paid leave, holidays, a pension, and optional savings programs.

Minimum Qualifications

• No formal education or experience required; ability to follow simple instructions is essential.
• Must understand and communicate effectively in English.

Preferred Skills

• High School diploma/GED and two years of reception experience preferred.
• Spanish language skills are a plus.
• Excellent customer service, organizational, and communication skills.
• Familiarity with the Criminal Justice system is a plus.
• Proficiency in Microsoft Office applications.
• Ability to handle confidential information with discretion.

Additional benefits include potential eligibility for federal student loan forgiveness programs. Residency in NYC is not required. The City promotes diversity and equal opportunity employment.