Front Desk Receptionist

Thornton Fractional Township High School District 215; Calumet City (IL); On-site; USD 32,000 - 33,000; Full time

Job summary

Thornton Fractional Township High School District 215 is seeking a friendly receptionist to greet visitors, answer calls, schedule appointments, and provide information to staff and the public. The role requires discretion handling student and personnel information, plus strong Microsoft Office skills.

The position is a 12-month, on-site role with an hourly wage of $23.00–$24.15, based on education and experience. Prior receptionist experience in a school setting is preferred.

Qualifications

• High School diploma or equivalent required.
• Regular attendance and punctuality required.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality on student and personnel matters.
• Proficiency with Windows and Office applications, especially Outlook and Word.

Responsibilities

• Greet visitors and route to appropriate staff.
• Operate multi-line phone system; screen, answer, and forward calls.
• Schedule appointments and maintain calendars.
• Process and transmit district information and documents.
• Resolve or refer complaints to appropriate administrator.
• Manage mail, filing, and office supply orders.
• Maintain staff lists and postings; prepare onboarding packets.
• Ensure security of entry doors during shifts.
• Prepare workspace and sign-in sheets for events.
• Support workshop/conference requests and room setup.

Skills

Customer service

Microsoft Windows

Outlook

Word

Communication

Confidentiality

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Microsoft Windows

Microsoft Office

Job description

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Frontline Applicant Tracking - Thornton Fractional Township High School District 215

Thornton Fractional Township High School District 215

Reports to:Chief Human Resources Officer

Position summary: Greets, answers inquiries, and provides information to the public, employees, visitors, and other interested parties.

Position responsibilities:

• Greets individuals entering the office, determines the nature and purpose of their visit, and directs them to their destination.
• Operates multiple-line telephone to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Schedules appointments, maintains and updates appointment calendars.
• Transmits information and documents as requested by district administrators.
• Hears complaints and resolves or refers complaints to the appropriate district administrator.
• Files documents/records as directed by human resources staff.
• Provides district information, such as location of campuses, departments, and employees to callers and visitors.
• Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators, computers, copiers, scanners, postage meter, and other office equipment.
• Receives, sorts, distributes, and prepares mail and deliveries.
• Assembles onboarding packets and takes photos of newly hired employees.
• Maintains first floor conference rooms, kitchenette, and reception area, including straightening magazines and taking care of plants.
• Unlocks entry door at start of shift and locks entry door at end of shift.
• Maintains an accurate list of district office staff and campus staff for internal distribution annually and as needed.
• Maintains staff breakroom postings with monthly events, anniversaries, birthdays, etc. as directed by human resources staff.
• Schedules workspace and equipment as requested and prepares lists of participants and sign-in sheets.
• Submits and follows up on workshop/conference requests.
• Monitors and troubleshoots shared office equipment and orders office supplies as needed.
• Other related duties as assigned.

Essential skills and experience:

• High School diploma or equivalent required.
• Ability to maintain regular attendance and punctuality.
• Working knowledge of Microsoft Windows and Office applications, particularly Outlook and Word.
• Knowledge of basic office procedures and operation of office equipment.
• Ability to maintain strict confidentiality on student and personnel matters.
• Strong oral and written communication and interpersonal skills.
• Ability to maintain courtesy and professionalism with employees, families, and visitors.

Valued but not required skills and experience:

• Experience as a receptionist or equivalent preferred.
• Experience working in a high school setting preferred.
• Associate's degree preferred.

Reporting to this position: N/A

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually minimal.

Terms of Employment:

• 12-month work year;
• Hourly wage of $23.00-$24.15 based on education and verified experience;
• 15 paid sick days per year (includes 5 days for personal/emergency reasons);

Postings current as of 10/17/2026 7:57:43 AM CST.

Note: Positions open unexpectedly and fill quickly. Thank you for your interest in Thornton Fractional Township High School District 215.

Need Help?

We're here to help! For questions regarding position qualifications or application procedures, please contact District 215 directly. For technical questions regarding the Applicant Tracking system, please contact the Applicant Tracking help desk.