Front Desk Receptionist

Jeffrey Glassman Injury Lawyers; Boston (MA); On-site; Full time

Job summary

An established industry player is seeking a polished Front Desk Attendant to be the welcoming face of their law firm. This role is perfect for someone with exceptional communication skills and a knack for customer service, eager to thrive in a fast-paced environment. You will manage a multi-line phone system, greet clients, and assist with various administrative tasks. If you have a strong sense of dependability and professionalism, this is a fantastic opportunity to join a dedicated team committed to providing unparalleled legal representation. Apply today to make a positive impact in the lives of clients seeking justice.

Qualifications

• 2+ years of experience in a law firm or fast-paced environment preferred.
• High level of professionalism and confidentiality required.

Responsibilities

• Manage multi-line phone system and greet clients professionally.
• Schedule appointments and handle administrative correspondence.

Skills

Communication Skills

Customer Service Skills

Typing Speed (60+ WPM)

Attention to Detail

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Multi-line Phone System

Office Software (e.g., Word, Excel)

Job description

Jeffrey Glassman Injury Lawyers provided pay range

This range is provided by Jeffrey Glassman Injury Lawyers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/yr - $28.00/yr

Jeffrey Glassman Injury Lawyers is a renowned personal injury law firm based in the heart of Boston, Massachusetts. For over two decades, we have been dedicated to providing unparalleled legal representation to individuals who have been injured due to the negligence of others. Our firm is committed to fighting for justice and helping our clients navigate the complexities of personal injury law with compassion and integrity.

Receptionist / Front Desk Attendant – (Boston, MA)

Are you a polished and professional receptionist with exceptional communication skills? Our fast-paced law firm is looking for a Front Desk Attendant to be the first point of contact for our clients and visitors. If you thrive in a dynamic environment and have at least two years of experience in a law firm or professional setting, we want to hear from you!

Key Responsibilities:

• Manage a multi-line phone system, ensuring a warm and professional first impression.
• Greet and assist clients and visitors with professionalism and courtesy.
• Schedule appointments and route clients efficiently.
• Handle mail, deliveries, and administrative correspondence (e.g., drafting letters of representation, requesting medical records/bills).
• Perform scanning, photocopying, faxing, filing, and data entry tasks.
• Maintain and organize conference rooms, waiting areas, and other public spaces.
• Serve refreshments to guests when needed.
• Support the legal team with additional administrative tasks and special projects as assigned.

What We’re Looking For:

• Typing speed of 60+ WPM with impeccable grammar, spelling, and written communication.
• Strong interpersonal and customer service skills—must be patient and understanding when communicating with people in distress.
• A high level of professionalism, discretion, and confidentiality in handling sensitive information.
• Excellent attention to detail and organizational skills.
• A positive, team-oriented attitude with a strong sense of dependability.

Requirements:

• Education: High school diploma or equivalent (Preferred)
• Experience: Minimum 2 years in a law firm or fast-paced professional environment (Preferred: 3 years in customer service)
• Location: Must be able to commute to or relocate to Boston, MA 02110 before starting

Ready to join our team? Apply today by submitting your resume, cover letter, and salary expectations. We look forward to meeting you!

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Law Practice