Front Desk Receptionist

National Vision, Inc.; Bloomingdale (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading optical retailer as a part-time Receptionist. You'll provide exceptional customer service, manage patient records, and facilitate appointments. Enjoy competitive pay, benefits, and opportunities for professional growth in a supportive environment.

Benefits

Health and Dental Insurance

401(k) with Company Match

Flexible Spending Accounts

Paid Personal Time Off

Holidays

Parental Leave

Eyewear Discounts

Qualifications

• 0-2 years of related experience or training preferred.

Responsibilities

• Ensure high-quality customer service while following all safety protocols.
• Process and understand managed care plans.
• Schedule and confirm appointments, follow-up visits, and classes.

Skills

Organizational Skills

Education

High School Diploma

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

348 West Army Trail Road
Bloomingdale, IL 60108

Type:

Part-time

Job Responsibilities

What would you do? – The Specifics

• Ensure high-quality customer service while following all safety protocols.
• Maintain a smooth flow of customers through the store.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
• Process and understand managed care plans, obtaining necessary documentation from insurance companies.
• Provide customers with basic and accurate information.
• Schedule and confirm appointments, follow-up visits, and classes.
• File all patient records daily and prepare patient files for the next day's appointments.
• Check order status and notify customers of arrivals or delays.
• Keep the reception area tidy and well-stocked with necessary materials.
• Receive, sort, and distribute daily mail/deliveries; maintain inventory of office supplies.
• Participate in regularly scheduled mandatory communication meetings.

Preferred Qualifications

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative, or similar role preferred but not required.
• 0-2 years of related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Education: High School Diploma or equivalent.

Additional Information

Taking care of our people

We understand the importance of financial health and security. We provide competitive compensation to all associates, including bonus potential for every position. Our benefits package includes health and dental insurance, 401(k) with company match, flexible spending accounts, paid personal time off, holidays, parental leave, eyewear discounts, and more. We support professional growth through training, educational courses, and internal promotions.

We are an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the U.S., with over 1000 stores. We combine eyewear and eye care into one excellent experience at a low price.

At National Vision, we believe everyone deserves to see their best to live their best. We help make quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists greet and welcome customers warmly, keep organized patient records, and facilitate smooth patient scheduling. They provide prompt, courteous service both on the phone and in person, acting as the operational glue that keeps everything running smoothly.