Front Desk Receptionist

Southside Eyecare & Optical; Anchorage (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sick days

Vacation days

Simple IRA retirement plan

Long holiday weekends

Additional benefits

Job summary

Southside Eyecare & Optical in Anchorage, AK is seeking a friendly front desk receptionist to welcome patients, collect information, answer phones, and schedule appointments. You will verify medical insurance benefits, learn billing codes for eye services, and handle checkout with patient fees in a fast-paced clinic.

The role requires about two years of front desk/customer service experience, strong organization, reliability, and excellent communication.

Qualifications

• Two years of front desk duties and customer service experience.
• Must be organized, detail-oriented, and able to multitask.
• Familiarity with medical insurance benefits is a plus but not required.
• Friendly, outgoing attitude is essential.
• Reliability and punctuality are important.
• Able to excel in a fast-paced, high-pressure environment.

Responsibilities

• Greet patients and collect their information.
• Answer phones, take messages, and schedule appointments.
• Verify medical insurance benefits.
• Become familiar with billing codes for eye services.
• Check patients out and collect fees.
• Perform various clerical duties.

Skills

Front desk duties

Customer service

Job description

Southside Eyecare & Optical: Enhancing Lives Through Exceptional Eye Care

About Us

At Southside Eyecare & Optical, our mission is to enhance the lives of our patients by providing exceptional eye care services in a welcoming, family environment. We are dedicated to improving vision and overall eye health through state-of-the-art technology, personalized treatment plans, and a commitment to excellent patient care.

Why Work With Us?

Southside Eyecare & Optical fosters a collaborative and supportive work culture that values innovation, professional development, and work-life balance. Our team members are encouraged to pursue their passions and contribute to a positive and dynamic workplace. Under new ownership by a life-long Alaskan, we are excited to have a place to grow and thrive with you!

Commitment to Long-Term Employment

We believe in building lasting relationships with our employees, just as we do with our patients. We are committed to hiring long-term employees and providing them with the support and resources they need to succeed and grow within our organization. Our goal is to create a stable and fulfilling work environment where our team members can thrive for years to come.

Job Responsibilities

• Greet patients and collect their information.
• Answer phones, take messages, and schedule appointments.
• Verify medical insurance benefits.
• Become familiar with billing codes for eye services.
• Check patients out and collect fees.
• Perform various clerical duties.

Qualifications

• Two years of experience with front desk duties and customer service.
• Must be organized, detail-oriented, and able to multitask.
• Familiarity with medical insurance benefits or eyecare experience is a plus, but not necessary.
• Must present a friendly, outgoing attitude.
• Proven track record of reliability and punctuality.
• Ability to excel in a fast-paced, high-pressure environment.
• Respectful and considerate communication, including clear and audible speech.

Benefits

• Sick and vacation days.
• Simple IRA retirement plan for eligible employees.
• Long holiday weekends.
• Additional benefits.