Front Desk Receptionist

Internal Medicine Associates LLC; Anchorage (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Holidays

Retirement plan options

Job summary

Internal Medicine Associates LLC in Anchorage is seeking a friendly Front Office Receptionist to be the first point of contact for patients in a busy medical practice. You will greet visitors, answer phones, and help coordinate appointments.

The role emphasizes exceptional patient service, accurate data entry, basic computer tasks, and confidentiality. We offer training, PTO, holidays, and retirement options in a collaborative clinic team.

Qualifications

• Minimum 1 year in a high public-contact role.
• Customer service or medical office experience preferred.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Remain calm and professional under pressure.
• Basic computer skills including Windows OS and data entry.

Responsibilities

• Greet and assist patients and visitors in person and by phone.
• Manage a multi-line phone system and route calls appropriately.
• Schedule, confirm, and update patient appointments.
• Process patient check-in, records requests, and referrals.
• Maintain accurate electronic medical records and patient data entry.
• Collect payments and verify insurance information.
• Coordinate documents, faxes, and mail.

Skills

Customer service

Communication

Data entry

Microsoft Windows

Professionalism

Education

High school diploma or GED

Tools

Data entry systems

Job description

Front Desk Receptionist

Internal Medicine Associates LLC Anchorage, Alaska, United States

About this position

#PGM26

About the Role

We are seeking a friendly and professional Front Office Receptionist to be the first point of contact for patients in a busy medical practice. This role is essential in delivering exceptional patient service while supporting daily front office operations.

Responsibilities

• Greet and assist patients and visitors in person and by phone
• Manage a multi-line phone system and route calls appropriately
• Schedule, confirm, and update patient appointments
• Process patient check-in, records requests, and referrals
• Maintain accurate electronic medical records and patient data entry
• Collect payments and verify insurance information
• Coordinate incoming/outgoing documents, faxes, and mail
• Support chart management and daily clinic preparation
• Keep reception and waiting areas clean and organized
• Maintain patient confidentiality at all times

Requirements

• 1+ year of experience in a high public-contact role
• Customer service or medical office experience preferred
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced, high-volume environment
• Remain calm and professional under pressure
• Basic computer skills (Microsoft Windows and data entry systems)
• High school diploma or GED required
• Medical, dental, and vision insurance
• Paid time off (PTO) and holidays
• Retirement plan options
• Opportunities for training and cross-training

Why Join Us

You’ll be part of a collaborative healthcare team dedicated to patient care, efficiency, and professionalism in a supportive medical office environment.

Salary Information

$18 - $24Hourly Wage