Front Desk Reception (Pet Care)

Paradise Pet Lodge Inc; Woodinville (WA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Paid time off

Bring your dog to work

Job summary

Paradise Pet Lodge Inc in Woodinville, WA is seeking a friendly Front Desk Receptionist to manage reservations, grooming appointments, and check-ins for our dog and cat boarding facility.

The role requires excellent customer service, reliability, and the ability to operate the Atlantis pet care system; full-time weekdays, weekends, and some holidays; starting wage $19-$20 per hour DOE, with benefits including medical, dental, 401k, and PTO, and even bringing your dog to work.

Qualifications

• Strong customer service experience is required (at least 1 year).
• Excellent communication skills are essential for interacting with clients and team members.
• Must be reliable, punctual, and able to thrive in a fast-paced environment.

Responsibilities

• Make boarding reservations.
• Schedule grooming appointments.
• Check in & out clients.
• Answer the phones.
• Clean lobby area.
• Document and label each pet's belongings.
• Be professional and effective with communication.
• Walk the animal to its designated spot.
• Operate Atlantis pet care system and enter data accurately.
• Manage cash, check, and Visa transactions.
• Coordinate with staff to meet client and pet needs.
• Obtain vaccination records.

Skills

Customer service

Communication

Punctuality

Computer skills

Education

High school diploma

Tools

Atlantis system

Job description

We are seeking a Front Desk Receptionist to join our team! We are a large, fast paced dog and cat boarding/grooming facility north of Woodinville. We take pride in providing high quality personalized care for all animals at our facility.

• Starting wage $19-$20 an hour DOE

You are responsible for making boarding reservations, grooming appointments, and checking in & out clients.

Responsibilities include:

• Making boarding reservations
• Scheduling grooming appointments
• Checking in & out clients
• Answer the phones
• Cleaning lobby area
• Document and label each pets belongings
• Be professional and effective with communication
• Walk the animal to its designated spot at our facility
• Operate and enter in detailed information to our pet care system “Atlantis”
• Manage Cash, Check, and Visa transactions
• Interact and communicate closely with other staff to ensure client and pet needs, and concerns are understood and addressed
• Obtain vaccination records

Qualifications:

• Strong customer service experience is required (at least 1 year).
• High school graduate or equivalent
• Passion to care for animals
• Ability to interact with animals in a caring manner
• Ability to thrive in a fast paced environment
• Great communication is required
• Good physical condition; able to stand on feet for entire 6 hour shift and lift up to 50 lbs
• Must be reliable and punctual
• Proficient is computer skills
• Experience in the animal field is a plus
• Able to handle dogs 100+ lbs

Details about the job:

• Previous facility experience is a plus!!
• Starting wage $19-$20 an hour DOE
  
• Full time
• Must be able to work weekdays, weekends, and some Holiday shifts.
  
• Benefits include medical, dental, 401k, and paid time off for full time employees
• Bring your dog to work!

Estimated shifts needed:

• Weekdays: Monday through Friday 7am-2pm or 12pm-7pm
• Weekends: Saturdays 7am-1pm or 12pm-7pm,
• Sundays 9am - 4pm and 12pm - 7pm

We look forward to meeting you and hopefully welcoming you to our team.