Front Office Assistant - Dermatology

careers-bayfronthealth; Coon Rapids (MN); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF program

Health benefits

Paid parental leave

Retirement match

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of Practice Operations leadership.

Education and career growth are supported with tuition reimbursement, PSLF, comprehensive health/dental/vision, and retirement contributions. The role offers four weeks of parental leave, PTO, and flexible leave options.

Qualifications

• High School diploma or equivalent.
• Six months clerical/off ice or customer service experience.
• Ability to manage multiple tasks and phone responsibilities.

Responsibilities

• Adheres to policies and maintains compliance with department standards.
• Handles multiple tasks, answers phones, takes messages, files lab reports and medical records.
• Performs word processing and spreadsheet data entry.
• Performs charge entry and cash handling.
• Liaises between physician, patient and insurance for referrals/authorizations.
• Maintains regular attendance per policies.
• Ensures a clean, organized office environment.

Skills

Clerical experience

Customer service

Education

High School diploma or equivalent

Job description

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Front Office Assistant

Status: Full time - Monday - Friday 7:50 AM to 5:00 PM

Department: Dermatology

Location: 3820 Northdale Blvd, Tampa, FL 33624.

Job Summary: The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement – Up to 5% employer match on retirement contributions.

Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance

Responsibilities

Essential Functions

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

Education/Training

• High School graduate or equivalent.

Licensure/Certification

• None.

Experience

• Six (6) months experience in a clerical office, or general business, and/or customer service setting