Finance Counselor

Astera Cancer Care; Orange City (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Mid Florida Cancer Centers in Orange City, FL is seeking a Finance Counselor to assist patients with billing questions, benefits verification, and setting up payment plans. This in-person role emphasizes empathy, accuracy, and strong customer service.

You will read and explain EOBs, verify coverage, maintain AR spreadsheets, and ensure HIPAA compliance while collaborating with billing and clinical teams to improve patient experience. Professionalism and teamwork are essential.

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and professionalism.
• Experience in a medical setting preferred but not required.
• Ability to read and explain EOBs.
• Detail-oriented with good communication.

Responsibilities

• Reading and explaining EOBs.
• Verify benefits and eligibility.
• Schedule patients in a medical office.
• Set up payment plans with patients.
• Maintain AR spreadsheets and monthly reports.
• Audit daily schedules and ensure HIPAA compliance.

Skills

Reading EOBs

Customer service

Professionalism

Phone etiquette

Team player

Scheduling patients

Education

High school diploma or equivalent

Tools

EMR

HIPAA compliance knowledge

Job description

At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well-being.Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.Job Description:Job DescriptionMid Florida Cancer Centers is a comprehensive Hematology & Oncology practice with four locations in Orange City, Deland, Oviedo, and Sanford. Our physicians offer a wide range of services with the goal to provide our patients with the highest quality of care and patient experience.Mid Florida Cancer Centers is seeking a Finance Counselor with intentions to grow with the practice. Though experience is not required, the ideal candidate will have a strong background in a medical setting; understand the importance of good customer service.ESSENTIAL DUTIES AND RESPONSIBILITES:FINANCIAL COORDINATOR:Reading and Explaining EOB'sSorting, Working Patient AR SpreadsheetsReporting and Notating Attempts to CollectCustomer serviceEMRBenefits and Eligibility VerificationSetting up payment plansMonthly reports and spreadsheetsAudit daily schedulesScanning and faxingPatient follow upHIPAA complianceOther duties as assigned by managementMINIMUM QUALIFICATIONS:High school diploma or equivalent requiredProfessionalismPhone etiquetteTeam PlayerAt least 1 Year experience-scheduling patients in a medical officeJob Type: Full-timeBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayAbility to commute/relocate:Orange City, FL 32763: Reliably commute or planning to relocate before starting work (Required)Work Location: In person