Front Desk Reception

Water Wings Swim School Elyson; Cypress (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Fun team atmosphere

Competitive pay

Employee discounts/swim lessons

Job summary

Water Wings Swim School Elyson in Cypress, TX is seeking a friendly Front Desk Team Member for part-time hours. You will welcome families, check in students, relay messages, provide tours and answer questions to ensure a smooth lobby experience.

Starting wage is negotiable with prior experience. The role requires afternoon/evening and weekend shifts, with paid training and a supportive, family-focused atmosphere. Join a team that values warm, organized, reliable service.

Qualifications

• Strong communication skills.
• Customer service orientation.
• Dependable and reliable.
• Team player with a positive attitude.
• Highly organized and detail-oriented.
• Ability to solve problems proactively.

Responsibilities

• Friendly engagement of families by phone and in person.
• Multitask to maintain accurate records and answer questions.
• Be a dependable team player who follows through on tasks.
• Complete required training and be a continual learner.
• Follow systems with attention to detail and timelines.
• Smile and have fun during shifts.

Skills

Strong communication

Customer service

Dependable

Team player

Organized

Problem solving

Job description

We provide swim instruction to our community that builds confidence and develops safety skills in a student-centred environment. Every day is different, with opportunities to make lasting impressions by engaging children and families. This is a diverse, inclusive and supportive workplace.

Why Choose Swim?

• It's a fun, creative, flip-flop-friendly environment
• Every day is different with new chances to make lasting impressions and build relationships
• You get to be a part of making a difference in the lives of children and families

As a front desk team member, you are responsible for providing a high level of customer service to our families, making lasting impressions. You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and answering various questions. You can expect to be regularly communicating with families and fellow staff members, remaining calm and efficient during periods of high volume at the front desk. You should be warm and welcoming while also being highly organized, dependable and open to feedback. As a front desk team member, you will report to the Office Manager or Owner during shifts and provide support throughout the lobby as needed.

We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a part-time position that requires afternoon/evening and weekend shifts.

Responsibilities:

• Friendly engagement of families by phone and in person.
• Multitask to efficiently and professionally maintain accurate records and answer customer questions.
• Be a team player who is who is consistently dependable and reliable.
• Complete required training and be a continual learner.
• Follow our systems with a focus on follow through and details.
• Smile and have fun during your entire shift.

Qualifications:

• Caring and compassion for children and adults
• Ability to solve problems by proactively finding solutions
• Strong communication skills
• Great attitude and willingness to be coached
• The ability to focus in a fast-paced environment
• The ability to commit to at least 1 year of employment, afternoons and weekends required

Benefits:

• Fun team atmosphere
• Competitive pay
• Employee discounts/swim lessons