Front Desk Pro: Warm Welcomes & Growth

Ontario Trillium Foundation; Kenner (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Travel discounts at Hilton hotels

Comprehensive health benefits for full-time

Career growth opportunities

Job summary

DoubleTree by Hilton New Orleans Airport is looking for Front Desk Agents, available in full-time and part-time shifts. Ideal candidates should have a passion for customer service and local knowledge of the New Orleans area. Responsibilities include guest check-ins, handling requests, and managing guest accounts. Enjoy benefits like travel discounts, comprehensive healthcare for full-time, and opportunities for career growth. Join a welcoming team that values hospitality and provides training for success.

Qualifications

• Previous customer service experience is a plus, but training is provided.
• Comfortable using computers and learning new software.
• Familiarity with the Kenner/New Orleans area is beneficial.

Responsibilities

• Check guests in and out with a smile.
• Handle guest requests and provide local recommendations.
• Manage guest accounts and process payments.
• Solve guest issues with a positive attitude.

Skills

Customer service experience

Tech-savvy

Local knowledge of Kenner/New Orleans

Tools

Hilton OnQ

Job description

DoubleTree by Hilton New Orleans Airport is looking for Front Desk Agents, available in full-time and part-time shifts. Ideal candidates should have a passion for customer service and local knowledge of the New Orleans area. Responsibilities include guest check-ins, handling requests, and managing guest accounts. Enjoy benefits like travel discounts, comprehensive healthcare for full-time, and opportunities for career growth. Join a welcoming team that values hospitality and provides training for success.