Front Desk Pro — Elevate Guest Experience & Discounts

Del Monte Hotel Management LLC in; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits for full-time employees

Hotel room discounts

Discounts on food and beverages

Professional development opportunities

Job summary

DelMonte Hotel Group is seeking a Front Desk Clerk at AC Hotel Cleveland Beachwood, Orange Village, Ohio. The role focuses on welcoming guests, handling check-ins/outs, and delivering exceptional service in a fast-paced environment.

The position requires strong communication, organizational skills, and attention to detail, with a flexible schedule and basic computer abilities. Join a team that values hospitality and professional growth within the DelMonte family.

Qualifications

• Self-motivated front desk candidate with a strong work ethic.
• Excellent communication skills and passion for guest service.
• Solid organizational, time-management and prioritization skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer and administrative skills.
• Valid Driver’s License with no major violations.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone and manage guest inquiries.
• Post charges, compute bills, collect payment, and handle checkout.
• Make and confirm reservations; monitor room availability.
• Provide hotel information, directions, and local area details.
• Ensure cleanliness of front office, lobby, and surrounding areas.

Skills

Guest service

Communication

Time management

Organizational skills

Attention to detail

Education

High school diploma / GED

Job description

DelMonte Hotel Group is seeking a Front Desk Clerk at AC Hotel Cleveland Beachwood, Orange Village, Ohio. The role focuses on welcoming guests, handling check-ins/outs, and delivering exceptional service in a fast-paced environment.

The position requires strong communication, organizational skills, and attention to detail, with a flexible schedule and basic computer abilities. Join a team that values hospitality and professional growth within the DelMonte family.