Front Desk & Pet Care Concierge

Veterinary United; Flint (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Join Animal Medical Clinic of Flint as a Client Ambassador. You will be the welcoming face at the front desk, handling phones, appointments, and payments while supporting animal and client care in a positive, growth-oriented Veterinary United environment.

The role focuses on delivering warm, pet- and people-friendly service, assisting with administrative duties, and ensuring a clean, inviting reception area in a fast-paced, animal-loving team.

Qualifications

• High School Diploma or GED is required.
• 1+ year of customer service experience preferred.
• Reception experience is highly preferred.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area.

Skills

Pet-friendly

People-friendly

Customer service

Energetic

Education

High School Diploma or GED

Job description

Join Animal Medical Clinic of Flint as a Client Ambassador. You will be the welcoming face at the front desk, handling phones, appointments, and payments while supporting animal and client care in a positive, growth-oriented Veterinary United environment.

The role focuses on delivering warm, pet- and people-friendly service, assisting with administrative duties, and ensuring a clean, inviting reception area in a fast-paced, animal-loving team.