Front Desk & Patient Services Specialist

University of Louisville Physicians; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

University of Louisville Physicians in Louisville, KY is seeking a receptionist for The Springs Medical Center. You will greet patients, schedule appointments, and maintain records in the electronic medical record with a focus on professional service and accuracy.

Qualifications include a High School Diploma or GED, healthcare exposure preferred, and strong communication skills to support a patient-centered team while upholding HIPAA standards.

Qualifications

• Strong customer service and professional phone etiquette.
• Ability to greet and direct patients efficiently.
• Accurate data entry into electronic records (EMR).

Responsibilities

• Greet patients and help them check in.
• Schedule and manage appointments.
• Maintain patient records and accounts.
• Answer calls and direct to appropriate staff.
• Review orders and assist with patient flow and education.
• Protect patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication skills

Phone etiquette

Computer literacy

Education

High School Diploma or GED

Tools

EMR system

Job description

University of Louisville Physicians in Louisville, KY is seeking a receptionist for The Springs Medical Center. You will greet patients, schedule appointments, and maintain records in the electronic medical record with a focus on professional service and accuracy.

Qualifications include a High School Diploma or GED, healthcare exposure preferred, and strong communication skills to support a patient-centered team while upholding HIPAA standards.