Patient Experience Lead — Front Desk & Scheduling

Providence; Eureka (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Providence Medical Foundation in Eureka, CA is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with increasing independence and efficiency. You will register patients, schedule appointments, verify insurance, and handle clerical tasks, contributing to compassionate service and operational excellence for Providence patients and their families.

Join a team that values understanding, commitment, and mutual respect as you support caregivers and the

Qualifications

• 1 year of customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance and handle clerical duties.
• Support the care team with compassionate service and operational excellence.

Skills

Customer service

Medical office

Healthcare experience

Job description

Providence Medical Foundation in Eureka, CA is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with increasing independence and efficiency. You will register patients, schedule appointments, verify insurance, and handle clerical tasks, contributing to compassionate service and operational excellence for Providence patients and their families.

Join a team that values understanding, commitment, and mutual respect as you support caregivers and the