Patient Services Coordinator — Front Desk & Scheduling

Providence Health Plan Group; Napa (CA); Hybrid; USD 34,000 - 49,000; Full time

Job summary

The Patient Services Specialist – Journey Level at Providence Medical Foundation in Napa, CA handles patient registration, appointment scheduling, and insurance verification with independence and efficiency. The role supports the care team and upholds compassionate service and operational excellence for Providence patients and families.

This full-time, on-site position offers competitive base pay, comprehensive benefits, and a collaborative work culture aligned with Providence's mission of

Qualifications

• 1 year customer service, medical office, or healthcare experience
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients at arrival and manage patient flow
• Schedule appointments and coordinate with care teams
• Verify insurance coverage and benefits
• Perform general clerical duties to support front-office operations

Skills

Customer service

Providence experience

Job description

The Patient Services Specialist – Journey Level at Providence Medical Foundation in Napa, CA handles patient registration, appointment scheduling, and insurance verification with independence and efficiency. The role supports the care team and upholds compassionate service and operational excellence for Providence patients and families.

This full-time, on-site position offers competitive base pay, comprehensive benefits, and a collaborative work culture aligned with Providence's mission of