Front Desk & Patient Services Specialist
Texas Tech University Health Sciences Center
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Benefits offered by this job
Job summary
Texas Tech University Health Sciences Center is seeking a front desk specialist to ensure smooth clinic patient flow. You will schedule appointments, prepare paperwork, receive patients, and maintain records, while processing charges and filing insurance claims.
Responsibilities include data entry in the EHR, verifying insurance, handling mail and deposits, and assisting with reporting. Bilingual English/Spanish is preferred; 1 year of related experience is expected.
Qualifications
- High School diploma or GED; 1 year of customer service or office experience.
- Additional education may substitute for the experience requirement.
- Bilingual in English and Spanish (spoken and written) preferred.
Responsibilities
- Verify insurance using the pre-visit ETM system and complete data in the EHR.
- Enter patient data into the Electronic Health Record (EHR) system.
- Assist with opening and distributing mail and handling payments.
- Process insurance claims and cash/credit card deposits; scan payments.
- Respond to information requests from patients and insurers; maintain records.
Skills
Education
Tools
Job description
Texas Tech University Health Sciences Center is seeking a front desk specialist to ensure smooth clinic patient flow. You will schedule appointments, prepare paperwork, receive patients, and maintain records, while processing charges and filing insurance claims.
Responsibilities include data entry in the EHR, verifying insurance, handling mail and deposits, and assisting with reporting. Bilingual English/Spanish is preferred; 1 year of related experience is expected.
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