Front Desk & Patient Services Specialist

K&I Healthcare Services, LLC; Baltimore (MD); On-site; USD 20,664 - 24,796; Full time

Job summary

K&I Healthcare Services, LLC in Baltimore, Maryland is seeking an Administrative Front Desk Associate. This role involves being the first point of contact for patients and handling essential duties like patient registration, appointment scheduling, and insurance verification.

The ideal candidate will have at least one year of front desk experience, strong communication skills, and a commitment to HIPAA compliance. The position offers full-time hours with a starting wage of $15.00/hr during the introductory period, increasing to $16.00 - $18.00/hr afterward.

Qualifications

• Minimum 1 year of front desk or receptionist experience required, preferably in healthcare.
• Excellent verbal and written communication skills in English.
• Ability to maintain professional demeanor in high-stress situations.

Responsibilities

• Responsible for patient registration and appointment scheduling.
• Verify insurance eligibility and collect copays at the time of service.
• Maintain strict HIPAA compliance and protect patient confidentiality.

Skills

Customer service orientation

Verbal communication

Written communication

Proficiency in Microsoft Office

Basic math skills

Education

High school diploma or GED

Associate’s degree or medical office assistant program

Tools

Electronic health record systems

ICANotes

Job description

K&I Healthcare Services, LLC in Baltimore, Maryland is seeking an Administrative Front Desk Associate. This role involves being the first point of contact for patients and handling essential duties like patient registration, appointment scheduling, and insurance verification.

The ideal candidate will have at least one year of front desk experience, strong communication skills, and a commitment to HIPAA compliance. The position offers full-time hours with a starting wage of $15.00/hr during the introductory period, increasing to $16.00 - $18.00/hr afterward.